Elementos de seguridad
Tipo de ubicación
Normas de la propiedad
Adecuado para niños
No se admiten mascotas
Máximo de huéspedes: 3
Política de cancelación
Se reembolsará el 100 % del importe, siempre y cuando la cancelación se realice con un mínimo de 14 días de antelación a la fecha de entrada. Se reembolsará el 50 % del importe, siempre y cuando la cancelación se realice con un mínimo de 7 días de antelación a la fecha de entrada.
Daños e incidentes
Si tú o alguno de tus acompañantes dañáis la casa de vacaciones alquilada, deberás hacerte cargo de los daños causados durante tu estancia.
Muy lindo departamento solo que en el anuncio no aclara que es en un tercer piso sin ascensor
Debería aclararse en el anuncio la ubicación correctA. O sea 3 piso SIN ascensor
It was great meeting you and having you and your friends stay in our apartment. Sorry that you had to depart early. As we discussed, we want to offer you a discount the next time you come to NYC. We are glad you found the apartment itself comfortable.
Regarding your disappoint and surprise with the lack of elevator, I think you may not have read the ad closely. Here is our ad. Please note the 3rd sentence.: "This apartment is close to both Central Park and Riverside Park, just a few blocks from Lincoln Center and the Metropolitan Opera House and close to many shops and restaurants on Columbus Avenue, express and local subway one block away. The neighborhood is very family oriented and has twenty-four hour delis, markets, pharmacies, book stores, cinemas, etc. This studio is in a turn-of-the-century brownstone building and though it is 4 flights up and does not have an elevator, the quality of the apartment makes the climb worthwhile. Two strong security doors and a private intercom system in apartment make the building safe and secure. Nicely renovated with a queen-sized Murphy bed, plus a single sofa bed, southern exposure, faces the street. Fully equipped kitchen with refrigerator, two-burner stove, microwave oven, coffee maker and toaster. There is a small bathroom with a shower, no tub. Linens, towels, hair dryer provided. There is also AC, cable TV and wi-fi." The lack of elevator is also listed on the Amenities page under the Suitability heading: "No elevator, 4 flights up".
We try to make everything clear about the apartment, building and neighborhood so as not to disappoint our guests. I am sorry for your disappoint and any confusion. When you return again, we hope you can select an apartment on a lower floor and will be more comfortable.
Stay safe and healthy. Hope to see you again soon.
Wayne, Richard's assistant
Una excelente ubicación en la ciudad de Nueva York. Un barrio con mucha vida diurna y nocturna y tranquilo a la vez, al lado del Central Park y de otros parques perfectos para pasear, montar en bici, etc....
hay muchos negocios y empresas que abren las 24 horas
Very pleasant stay
The property is very much as described - plenty of light, safe neighborhood, comfortable bed with fold out chair, small kitchen, and four flights of stairs. The property manager was very responsive and communicated well. check in and check out process were very easy . overall we had a great 5 week stay at this property with no complaints
Emplacement idéal mais appartement vieillot
Tout s'est très bien passé: arrivée, bon accueil; l'appartement est bien mais mérite un vrai coup de jeunesse; il est vieillot et le grand tapis ancien est sale; le lit n'est pas confortable car c'est un lit dépliant; les oreillers en satin juste recouverts d'une taie ne sont pas agréables; les fenêtres sont très difficiles à ouvrir;
Richard, Wayne and Monica is a great staff
The only reason I gave 4 stars instead of 5 is that the apartment was on the 4th floor without an elevator and without mentioning that, and also it wasn't so clean when we got the apartment and there are no cleaning services available.
Besides that, great location with subway nearby (2 minutes walk), foods, 24/7 markets and 10 minutes walk from Central Park.
Thanks for your 4 star review and we hope you will stay with us again.
Just to be clear regarding this unit being on the 4th floor, we do mention in our VRBO description the lack of elevator. "This studio is in a turn-of-the-century brownstone building and though it is 4 flights up and does not have an elevator, the quality of the apartment makes the climb worthwhile."
If you ever stay with us again, please let us know immediately if you think the apartment needs cleaning or if you need anything else. No, we do not offer cleaning "services" but we do offer supplies. I recall you asking for cleaning supplies and we asked that you stop by our office to pick up what you need. To my knowledge, you only stopped by for fresh sheets and towels. So next time, please don't wait until after you leave. Let us know immediately how we can help.
Hope to have you with us again!