2/10 (非常に不満)
Sarah S.
2025 年 5 月 11 日
Inaccurate
-Pictures inaccurately depict home: images make home look much nicer than it is -Air conditioning broken: no resolution from home owner regarding air conditioner being broken, no apology, no offer of discounting stay -Dishes with rust: when traveling from out of town and expecting to cook at home from a rental property yet no cooking materials without rust -Back yard and patio broken down and not ideal for a family Lastly, after reaching out and being uncomfortable for multiple nights, the home owner was unapologetic and offered no monetary compensation for our discomfort. VRBO offers “booking with confidence guaranteed” stay and when I reached out asking for assistance they offered nothing. They never reached out to my case, they closed my case without informing me, and offered no resolution to my case. I will no longer use VRBO in the future and will confidently only use other booking services.
Sarah S.
2025 年 4 月に 4 泊滞在