2/10 (非常に不満)
Annette M.
2024年5月1日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Horrible place!! Horrible experience!!
This place has cockroaches! The floor wasn't even swept. Holes in the couch. It smelled moldy. The bathroom door didn't close. There was opened old milk in the frig. Fruit flies everywhere. A convex mirror fell off the wall when the bedroom door was closed. We left before finding more! The host was super rude because he didn't like me calling him out on the discrepancies of description.
Also the pictures are not accurate to the unit. The parking pictures shows the front unit but upon arrival said we had to park in the unit 2 that has an alley full of homeless people (also not mentioned in the listing) and the host told me if I parked in the unit space pictured here would have me towed. He refused to give a credit so I called customer service at VRBO and they put us up in a hotel but only for 1 night and said the issues were minor so wouldn't cover the rest! I don't live with cockroaches at home and refuse to live with them on vacation!! I can't believe they think that's minor. I had to search for a place to stay for the remaining 3 days we were on vacation.
Annette M.
2024 年 4 月に 4 泊滞在