2/10 (非常に不満)
Kristen H.
2020年4月6日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Worst Experience Ever
We arrived in Breckenridge at 12:30 AM. The property was very dark and finding the right building was challenging. Check in instructions should have included something about getting us to the right parking lot and unit. The lockbox would not work and we had to call the after hours number to request assistance. After many attempts to walk us through the process without success they sent someone to break into the lockbox to give us a key. We finally got into the unit at 2:00AM. The worst part was that the president of the property management company told me it was basically my fault that we had trouble checking in because we chose to arrive so late! The unit was not clean. We found toenails on the carpet in front of the loveseat, the beds squeaked loudly every time you moved, the pillows were hard as a rock and very poor quality, there was black dust/mold on all of the vents, the couch cushions were sunken in and uncomfortable. Ski in and out was a long walk away while the rental description called it a short walk.
Kristen H.
2020 年 3 月に 7 泊滞在
