Located in Nagoya (Lubuk Baja) neighbourhood, Oakwood Hotel & Apartments Grand Batam is connected to a shopping centre. Maha Vihara Duta Maitreya Buddhist Temple and Batam Sign are local landmarks, and some of the area's activities can be experienced at Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal.
Batam Center Shopping Area - 14 min drive - 13.0 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 28 min drive
Restaurants
Starbucks - 2 min walk
Shaburi & Kintan Buffet - 3 min walk
Kimukatsu - 1 min walk
Marugame Udon Grand Mall - 4 min walk
Swiss-Inn Batam - 4 min walk
About this property
Oakwood Hotel & Apartments Grand Batam
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services and a 24-hour front desk. Each apartment provides a fridge and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Thoughtful touches include bathrobes and slippers. Other touches available are room service and premium bedding. Change of towels is available on request.
Oakwood Hotel & Apartments Grand Batam offers 217 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.
This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our prices include all fees. No hidden fees.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Return the keys
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 500000.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Gala Dinner on 10 July per adult: IDR 350000
Gala Dinner on 10 July per child: IDR 175000 (from 6 to 11 years old)
Gala Dinner on 11 July per adult: IDR 350000
Gala Dinner on 11 July per child: IDR 175000 (from 6 to 11)
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately IDR 300000 for adults and from IDR 150000 for children
Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: IDR 500000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property Registration Number 9120005320129, 55194
Property # 106632429
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Does Oakwood Hotel & Apartments Grand Batam have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.
How much does it cost to stay at Oakwood Hotel & Apartments Grand Batam?
As of 22 Sept 2026, prices found for a 1-night stay for 2 adults at Oakwood Hotel & Apartments Grand Batam on 23 Sept 2026 start from £86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oakwood Hotel & Apartments Grand Batam pet-friendly?
No, pets are not allowed at this property.
How much is parking at Oakwood Hotel & Apartments Grand Batam?
Self-parking is free at this property.
What time is check-in at Oakwood Hotel & Apartments Grand Batam?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Oakwood Hotel & Apartments Grand Batam?
Checkout is at noon.
Does Oakwood Hotel & Apartments Grand Batam provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6:00 AM-10:00 PM on request. A fee of IDR 250000 per vehicle applies.
Where is Oakwood Hotel & Apartments Grand Batam located?
Located in Nagoya (Lubuk Baja), this luxury aparthotel is within a 10-minute walk of Grand Batam Mall and BCS Mall. Nagoya Hill Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).
Oakwood Hotel & Apartments Grand Batam Reviews
Reviews
9.6
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Hotel is right next to the Grand Batam Mall (with direct access) and about 10 - 15 min drive from Harbor Bay ferry terminal. Hotel is very clean, staff who checked us in, Sheryn, was very friendly. We were given early check-in and a complimentary room upgrade on the highest floor! Breakfast buffet spread was good and food was tasty. 10/10 would recommend and stay here again in future!
Excellent hotel and extremely cooperative staff. Excellent location and a being a new hotel everything was in shape . The restaurant manager Ms. Salsa has been so warm & welcoming. Really an asset to have people like her around. I have repeated this hotel & it’s always a pleasure staying with them.
Stayed 1 night in Mar 2026
Verified review
10/10 Excellent
Suresh
25 Dec 2025
Liked: Cleanliness, amenities, communication
Clean room, convenience, friendly and responsive staff
This place is the best in terms of location to Batam grand mall. Just literally a stone throw. Easy access to other parts of Batam as well. Nearby filled with massage and salons. Hotel was clean and spacious.
Stayed 2 nights in Mar 2026
Verified review
8/10 Good
Jacqueline
26 Jan 2026
Liked: Amenities, property conditions & facilities, communication
Very friendly and helpful staff. Rooms are clean.
Stayed 2 nights in Jan 2026
Verified review
10/10 Excellent
Siti
5 Oct 2025
Clean room, friendly staff and mall just 5 min walk.
The 3 best parts were;
1) its right next to a well tenanted mall and old food streets across the roads; directly connected to mall via lift on 8 floor(need to transfer)
2) rooms were relatively well maintained
3) breakfast has a very wide variety of food. Coffee machine has decent coffee
Stayed 2 nights in Mar 2026
Verified review
10/10 Excellent
Shahril
10 Feb 2026
Liked: Cleanliness, amenities, communication
Everything was good..
Stayed 2 nights in Jan 2026
Verified review
10/10 Excellent
Siti Fatimah
4 Dec 2025
Liked: Cleanliness, room comfort, communication
Salsa the frontdesk staff was very friendly and accomodating. Hotel is so near to mall very easy to move around with kids.
Stayed 1 night in Dec 2025
Verified review
10/10 Excellent
Jonathan
3 Nov 2025
Liked: Cleanliness, amenities
Great room, clean and nice bed
Stayed 1 night in Nov 2025
Verified review
10/10 Excellent
SengKee Joseph
13 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
great location with Astro Food Court just opposite.
Stayed 1 night in Sep 2025
Verified review
10/10 Excellent
JAMES
23 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the property and loved the staff
Stayed 1 night in Apr 2025
Verified review
10/10 Excellent
Verified traveller
12 May 2025
Liked: Cleanliness, room comfort, communication
The check in was smooth and the property is well kept.