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Mayfair House

Luxury aparthotel in London with a 24-hour front desk

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Room
Living area
Room
Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Outdoor space
  • Washer
  • Dryer
  • Parking available
  • 24/7 front desk
The current price is £379
includes taxes & fees
9 May - 10 May

Explore the area

Map
22-28 Shepherd Street, London, England, W1J 7JH
  • Hyde Park
    ‪4 min walk‬
  • Buckingham Palace
    ‪9 min walk‬
  • Piccadilly Circus
    ‪15 min walk‬
  • London (LCY-London City)
    ‪27 min drive‬

Choose your unit

View all photos for Mayfair suite, 3 Bedroom Apartment

Living area

Mayfair suite, 3 Bedroom Apartment

  • City view
  • 1098 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Double Bed

View all photos for Superior Apartment, 2 Bedrooms

Living area

Superior Apartment, 2 Bedrooms

  • City view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Apartment, 2 Bedrooms

In-room dining

Standard Apartment, 2 Bedrooms

  • City view
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Signature Apartment, 1 Bedroom

Living room

Signature Apartment, 1 Bedroom

  • City view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment, 3 Bedrooms

View from room

Executive Apartment, 3 Bedrooms

  • City view
  • 1216 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 4 King Beds

View all photos for Four Bedroom Penthouse Apartment with Terrace

Living area

Four Bedroom Penthouse Apartment with Terrace

  • City view
  • 3337 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

View all photos for Superior Apartment, 1 Bedroom

Living area

Superior Apartment, 1 Bedroom

  • City view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Living room

Standard Apartment, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms

Room

Executive Apartment, 2 Bedrooms

  • City view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Living room

Executive Apartment, 1 Bedroom

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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The price is £180
includes taxes & fees
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About the area

London

London City Centre, a neighbourhood in London, is home to Mayfair House. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Piccadilly and Oxford Street. Check out an event or a game at Royal Albert Hall, and consider making time for London Eye, a top attraction not to be missed.

What's nearby

  • Hyde Park - 4 min walk - 0.4 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Piccadilly Circus - 15 min walk - 1.3 km
  • Marble Arch - 15 min walk - 1.3 km
  • Trafalgar Square - 19 min walk - 1.6 km

Getting around

  • Green Park Underground Station - 5 min walk
  • London Victoria Station - 19 min walk
  • London (LCY-London City) - 53 min drive

Restaurants

  • ‪Ferdi - ‬2 min walk
  • ‪Mamounia Lounge - ‬1 min walk
  • ‪Iran Restaurant - ‬1 min walk
  • ‪The Palm Court - ‬3 min walk
  • ‪Chesterfield Arms - ‬1 min walk

About this property

Mayfair House

Luxury aparthotel in London with a 24-hour front desk
Self parking, concierge services and dry cleaning are available at this aparthotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LCD TV with satellite channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.
Mayfair House offers 26 accommodations with iPod docking stations and washers/dryers. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels and DVD players. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and hairdryers.

This London aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

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Amenities

Kitchen
Washer
Dryer
Free WiFi
Air conditioning
Outdoor space

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 65.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: GBP 65.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Mayfair House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mayfair House?

Self-parking is available for GBP 65.00 per day. Limited spots are available.

What time is check-in at Mayfair House?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mayfair House?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Mayfair House located?

Located in London City Centre, this luxury aparthotel is within a 5-minute walk of Park Lane, Piccadilly, and Green Park. Hyde Park and Hyde Park Corner are also within 10 minutes. Green Park Underground Station is 5 minutes by foot and Hyde Park Corner Underground Station is 7 minutes.

Mayfair House Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 86 out of 166 reviews
Rating 8 - Good. 49 out of 166 reviews
Rating 6 - Okay. 13 out of 166 reviews
Rating 4 - Poor. 10 out of 166 reviews
Rating 2 - Terrible. 8 out of 166 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

9.2/10

Communication

Reviews

8/10 Good

Lua

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2024

8/10 Good

Fabienne

Liked: Cleanliness, room comfort, communication

Great location

A good alternative to hotels, more space and flexibility. The kitchen equipment was quite basic and there is no housekeeping on a Sunday. Not much storage space and few toiletries. Overall ok and great location.
Stayed 5 nights in Mar 2024

10/10 Excellent

Nicola

Liked: Cleanliness, room comfort, communication
Great location and excellent, helpful staff. The apartment was great and we were very comfortably accommodated.
Stayed 4 nights in Sep 2023

10/10 Excellent

Greg

Liked: Cleanliness, room comfort, communication

Good value space in great location

We came to celebrate my wife's birthday and stayed 2 nights. We have stayed here before. The staff are very welcoming and helpful. It is self-catering but there is a small corner shop straight across the street and a Tesco very close nearby. It is very convenient for Bond Street and Picadilly. Oxford street is easily walkable. Nice bedroom, living room. Separate bathroom. Many restaurants and small shops in Shepherd market just outside the door.
Stayed 2 nights in May 2023

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Communication

Great location, needs updating

The location was very safe and convenient, but the property itself and the particular apartment we stayed in were lacking in comfort, amenities, and cleanliness. We were disappointed when reality did not match up to photographs we saw online because we were expecting things to be more updated. For example, the carpet had not been changed in a long time, the sofa was saggy and worn, the dishes were stained and old, and the bathroom had mold/mildew on the crown molding. Maybe this is just what you get in London for the price. The staff, however, was welcoming, helpful, and immediately responsive. If you don't mind things being a bit outdated and you want to be in this area of London, this property will work for you.
Stayed 3 nights in Dec 2021

6/10 Okay

Hadeel

Liked: Communication

Leisure visit

Thr location is wonderful near shops and restaurants, beautiful safe area. The hotel apartment is spacious, but the bed room was small with a big fresh bed. The living area was tattered and not so clean. The kitchen and bathroom were clean. The most disappointing thing is that they claimed to have daily cleaning unfortunately ive been told only once a week. The ladies on the reception dareen and samieha were super helpful and nice. In general over reated apartments not 5* for sure.
Stayed 3 nights in Oct 2021

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort, communication

Amazing Location & Service!!!

The room was quality - lots of space, beautiful interior decor, and a nice kitchen. Service was amazing as well - there was a lady at the reception desk (I believe her name was Derin). Extremely professional and she’d been there to help us with any issues, a great asset to the Mayfair House team. I had no problems at all, and would definitely stay here again! I booked after seeing the reviews, and I understand why they are so highly rated - the pictures don’t do this place justice. It’s quite rare to find a place that’s “better in person”. Did I mention how beautiful the location was? :) Full marks from me!
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2021

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place fabulous location
Stayed 1 night in Nov 2019

8/10 Good

Emma

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location , friendly staff, really well kept.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Highly recommended Family friendly Safe Great dinning options near by
Stayed 3 nights in Jun 2018

10/10 Excellent

Magaly

Liked: Cleanliness, property conditions & facilities, communication
Excellent location! Friendly service. Interior was a bit outdated but comfortable and spacious. Perfect for a family of 5!
Stayed 4 nights in Dec 2024

10/10 Excellent

Zyead

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best apart hotel and location
Stayed 5 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful experience at Mayfair House! The staff were so friendly, and we loved our apartment. It felt like the perfect combination of a private home rental experience with the amenities of a hotel. We hope to return soon.
Stayed 5 nights in Oct 2024

8/10 Good

Luiz

Liked: Cleanliness, communication
Stayed 4 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very clean. Our room had all we required for a great, comfortable stay. The location was excellent: lots of great restaurants nearby and easy to access the tube.
Stayed 6 nights in Aug 2024

2/10 Terrible

Pankaj

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property is advertised as a luxury aparthotel; it is anything but. The general condition of the suite we were in was pathetic. The day we got in, the bathroom sink was not draining properly. The first time I reported the issue they told me it was user error - but it wasn't, the drain was blocked and filthy! They finally sent maintenance to fix the issue on our 3rd day in the apartment, but why wasn't it inspected and fixed after the last party checked out and before we checked in? A customer should NEVER find an issue like that immediately after checking in! We were also told we'd have to buy things like sugar and laundry detergent for ourselves. I get it, it's an aparthotel, not a hotel, but for a stay of just a few days, especially given the price we are paying per night, a few more packets of sugar and a couple of laundry capsules will not break their budget and might actually justify a 5 star rating. Another issue: the Wifi was not working for almost our entire stay there. While they acted surprised about it when I told them and later told me it was due to the local utility cutting through a cable, there are several recent reviews in the past 2 months complaining about the Wi-Fi not working, so I think you can put two and two together. I don't believe their claim that it was a utility issue. For the price we paid, the conditions would already have warranted a had review, but the lack of candor on their part and lack of proper maintenance merits a 1 star review.
Stayed 5 nights in Aug 2024

6/10 Okay

RYAN

Liked: Cleanliness, room comfort

Great apartments, no wifi

Great apartments, roomy and well appointed. No wifi for entire stay (4 nights). This was never communicated, only when asked about at reception was told it was not working, and it was not working for the entire stay. Being on a business trip this was really bad and had to tether from my phone for all colleagues who were also staying.
Stayed 4 nights in Jun 2024

6/10 Okay

CHI-LI

Liked: Communication
Stayed 1 night in Jun 2024

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities, communication
Having stayed in virtually all of London’e top hotels for business trips, Mayfair House was wonderful for a family trip. The staff are A , went above and beyond and genuinely cared for us, our visit. Accommodations were roomy, clean and full featured. It was a great balance of having a flat, with plenty of hotel services. I highly recommend, especially for family travel.
Stayed 8 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Excelente

Excelente tamanho apto; supermercado perto; otimo atendimento da recepção.
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our apartment was bright, clean and large. The daily housekeeping (except for Sunday when there is no housekeeping) did a good job. The staff at the front desk are friendly and helpful. The apartment is very quiet; while in the apartment, can't hear any noise from the restaurants or pubs on the street. The area has a small grocery store and a newsstand as well as the mentioned pubs and restaurants. The property has many size apartments to fit one's budget or number of people in one's group.
Stayed 4 nights in May 2024