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Ascott Guangzhou

Family-friendly aparthotel with fitness centre and sauna

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Photo gallery for Ascott Guangzhou

Room
Room
Gym
Business centre
Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pool
  • Gym
  • Housekeeping
The current price is S$167
includes taxes & fees
27 May - 28 May

Explore the area

Map
No.73 Tianhedong Road, Tianhe District, Guangzhou, Guangdong, 510630
  • Tianhe Stadium
    ‪6 min walk‬
  • Taikoo Hui
    ‪6 min walk‬
  • Canton Tower
    ‪4 min drive‬
  • Foshan (FUO-Shadi)
    ‪31 min drive‬

Choose your unit

View all photos for Executive Apartment, 3 Bedrooms

Room

Executive Apartment, 3 Bedrooms

  • City view
  • 150 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Executive Apartment, 1 Bedroom

Room

Executive Apartment, 1 Bedroom

  • City view
  • 70 sq m
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 Bedroom

Room

Premier Apartment, 1 Bedroom

  • City view
  • 74 sq m
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Room

Deluxe Apartment, 1 Bedroom

  • City view
  • 64 sq m
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Room

Deluxe Apartment, 2 Bedrooms

  • City view
  • 108 sq m
  • Studio
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About the area

Guangzhou

Located in Tianhe, a neighbourhood in Guangzhou, Ascott Guangzhou is in the entertainment district and near a metro station. Beijing Road Pedestrian Street and Haizhu Wholesale Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Paradise and Chimelong Water Park. Travelling with kids? Consider Guangzhou Zoo and Southern China Botanical Garden.

What's nearby

  • Tianhe Stadium - 6 min walk - 0.6 km
  • Taikoo Hui - 6 min walk - 0.6 km
  • Guangzhou Zoo - 3 min drive - 3.5 km
  • Canton Tower - 4 min drive - 4.2 km
  • Canton Fair Complex - 5 min drive - 6.9 km

Getting around

  • Tianhe Sports Center Station - 7 min walk
  • Guangzhou East Railway Station - 9 min drive
  • Baiyun International Airport (CAN) - 46 min drive

Restaurants

  • ‪Jiang By Chef Fei - ‬1 min walk
  • ‪Wagas - ‬7 min walk
  • ‪The Taikoo Lounge - ‬1 min walk
  • ‪翡翠拉麵小籠包 - ‬4 min walk
  • ‪华辉拉肠 - ‬4 min walk

About this property

Ascott Guangzhou

Family-friendly aparthotel with fitness centre and sauna
This aparthotel features a fitness centre, a sauna and a complimentary children's club. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with a DVD player, and a kitchen with a fridge, a stovetop and a dishwasher. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Limited housekeeping is available.
Ascott Guangzhou offers 207 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. This accommodation offers separate sitting areas. LCD televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Guangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Washer
Dryer
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 November to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 210 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 75 for adults and from CNY 37.5 for children
  • Airport shuttle fee: CNY 540 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: CNY 80 per day (328 ft away)
  • Rollaway bed fee: CNY 210 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Does Ascott Guangzhou have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from November 12 until April 30.

Is Ascott Guangzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ascott Guangzhou?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ascott Guangzhou?

Checkout is at noon.

Does Ascott Guangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 540 per vehicle applies.

Where is Ascott Guangzhou located?

This family-friendly Guangzhou aparthotel is located in the entertainment district, within a 10-minute walk of Tianhe Stadium, Grandview Mall and Taikoo Hui. OneLink Walk and Zhongtian Shopping Mall are also within 15 minutes. Tianhe Sports Center Station is 7 minutes by foot and Shipaiqiao Station is 9 minutes.

Ascott Guangzhou Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 48 out of 109 reviews
Rating 8 - Good. 46 out of 109 reviews
Rating 6 - Okay. 9 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 3 out of 109 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

8.0/10

Communication

Reviews

10/10 Excellent

Chin-Aik

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk and consignteur were great.
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
The apt a bit rundown. Need to do major upgrade
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Room comfort

Miscommunication got to pay breakfast fo extra pax

Upon check in was told i hv to pay breakfast for extra pax even though i booked n paid extra for all with breakfast. Toilet door spoilt, cannot be open, response was fast n they changed lock. Also fix another toilet door difficult to close. Breakfast was good but we do not want to pay breakfast everyday for extra pax due to Miscommunication between agent n hotel, location was also good. Hope to hear good news from hotel.com
Stayed 5 nights in Dec 2024

4/10 Poor

Houston

Disliked: Cleanliness, property conditions & facilities, communication
We booked 2 rooms and 1 of the room is really smelly. Report to the front and they have the housekeeper spray some Ecolab try to clear out the smell , once they sprayed, it’s clear out but later the day smell come back, did report again and look like no one can handle or willing to exchange another room for us. Also the other room, the dryer didn’t work, a lot of wear and tears. building was old but acceptable.
Stayed 4 nights in Nov 2024

8/10 Good

Shunji

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Dec 2024

10/10 Excellent

hai bin

Stayed 2 nights in Apr 2024

10/10 Excellent

JUSU

Liked: Cleanliness, room comfort, communication
Stayed 10 nights in Mar 2024

10/10 Excellent

seungho

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2024

10/10 Excellent

Chi Keung Daniel

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Nov 2023

8/10 Good

Magdalena

Liked: Cleanliness, room comfort
Disliked: Communication
La propiedad excelente pero recepción no hablaban inglés muy difícil la comunicación
Stayed 7 nights in Oct 2023

10/10 Excellent

jianan

Stayed 1 night in Jan 2023

8/10 Good

LONG

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort

Not the best staff try hard

The room stunk like smoke soon as we walked in. Nothing like the photo on Hotel.com. Warn down and old looking. One advantage not to be totally negative was the location was great. Besides a good shopping centre for all Mahony brands Oh don’t get the breakfast package you better off eating from the street than what they provide
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hai・・・ここは滞在型で部屋はかなり広く良かった。キッチンもあり、6日間に二度ほど調理でゆっくり食べれました。ただ備え付けの包丁が刃があまりよくなく切れなかった。時折研いでほしい。 近くにはスーパーも有難うございます。便利でした。地下鉄の駅も二つあり便利でした。朝の食事はまあ70点かな？少しはmainの食材を変えるとbetterかと。以上です。
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room was clean, and breakfast was great and has variety. Reception staff lacked greetings, and room air-conditioning was erratic.
Stayed 7 nights in Nov 2019

8/10 Good

Kin Fan Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置优越，服务热诚

第一次入住感觉唔错，房间整洁，服务热诚，本身地理位置优越，对面就系大型商场太古汇，真系餐饮娱乐购物样样都应有尽有
Stayed 1 night in Nov 2019

10/10 Excellent

KATSUNORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

優秀なスタッフが揃っている

チェックイン、チェックアウトの手続きがスムーズ。HOTELS.COM からの予約時のリクエストを見てくれていたのは珍しい事。日本語を話すスタッフがフロントに居た。
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although e hotel is q old, but it is clean n neat. Service is good.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Yunchen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019