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Terrace Resort Chatan West

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Photo gallery for Terrace Resort Chatan West

Exterior
Exterior
Interior entrance
Living area
Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
S$181
9 Apr - 10 Apr

Explore the area

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117-5 Hamagawa, Nakagamigun, Chatan, Okinawa, 9040112
  • Place, Miyagi Coast
    ‪5 min walk‬
  • Place, Sunabe Beach
    ‪9 min walk‬
  • Place, American Village
    ‪3 min drive‬
  • Airport, Naha (OKA)
    ‪42 min drive‬

Choose your unit

View all photos for Standard Twin Room, Non Smoking

Living area

Standard Twin Room, Non Smoking

  • 261 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking, Kitchen

Room

Deluxe Twin Room, Non Smoking, Kitchen

  • 361 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

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About the area

Chatan

Located near the beach, Terrace Resort Chatan West is in Hamagawa, a neighbourhood in Chatan. Tomari Port and Naha Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit American Village and Aeon Mall Rycom. Looking to enjoy an event or a game while in town? See what's happening at Okinawa Arena or Koza Sports Park.
View more Apartments in ChatanOpens in a new window

What's nearby

  • Miyagi Coast - 5 min walk - 0.4 km
  • Sunabe Beach - 9 min walk - 0.8 km
  • American Village - 3 min drive - 2.0 km
  • American Depot - 4 min drive - 2.0 km
  • Sunset Beach - 4 min drive - 2.4 km

Getting around

  • Urasoe-Maeda Station - 12 min drive
  • Naha (OKA) - 45 min drive

Restaurants

  • ‪浜屋そば - ‬7 min walk
  • ‪ラーメン暖暮 北谷砂辺店 - ‬7 min walk
  • ‪朝ごはん処 なな味 - ‬7 min walk
  • ‪GOOD DAY COFFEE - ‬5 min walk
  • ‪Pizza in Okinawa - ‬10 min walk

About this property

Terrace Resort Chatan West

Self parking, laundry facilities and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as a washer/dryer and a fridge, while a flat-screen TV with digital channels and a DVD player provide a bit of entertainment. Housekeeping is not available.
Terrace Resort Chatan West offers 14 air-conditioned accommodations with washers/dryers and DVD players. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 50-inch flat-screen televisions come with digital channels. Additionally, rooms include rice cookers and a hairdryer.

Amenities

Kitchen
Washing machine
Dryer
Free WiFi
Air conditioning
Parking available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an access code
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: JPY 900 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is included for 1-night stays only. For stays of 2 nights or more, housekeeping, towel and linen exchanges, and toiletry fees apply.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Terrace Resort Chatan West pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Terrace Resort Chatan West?

As of 28 Mar, 2026, prices found for a 1-night stay for 2 adults at Terrace Resort Chatan West on 9 Apr, 2026 start from S$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Terrace Resort Chatan West?

Self-parking is available for JPY 900 per night. Limited spots are available.

What time is check-in at Terrace Resort Chatan West?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Terrace Resort Chatan West?

Checkout is at 10 AM.

Where is Terrace Resort Chatan West located?

Located in Hamagawa, this apartment building is within 1 mi (2 km) of Miyagi Coast and American Village. Kadena Air Base is 2.7 mi (4.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Terrace Resort Chatan West Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 133 out of 235 reviews
Rating 8 - Good. 67 out of 235 reviews
Rating 6 - Okay. 22 out of 235 reviews
Rating 4 - Poor. 5 out of 235 reviews
Rating 2 - Terrible. 8 out of 235 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

5.4/10

Check-in

8.8/10

Communication

8.8/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Ethan

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was in a great location, clean, great amenities and the staff were nice.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities, communication
Always wonderful here
Stayed 20 nights in Nov 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities, communication
For American visitors: it’s like a hotel apartment hybrid and cheap and it’s nice, stayed here for 4 months and it’s nice
Stayed 28 nights in Nov 2025
Verified

8/10 Good

Carmelo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good central location
Stayed 28 nights in Aug 2025
Verified

8/10 Good

Carmelo

Liked: Cleanliness, property conditions & facilities, communication
Easy walking distance to restaurants
Stayed 14 nights in Sep 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic area. Room was well stocked and clean. Staff was friendly.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Princeabendego

Liked: Cleanliness, room comfort, communication
Laundry was great.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s perfect for short or long stays, I was here for long stay and it is closer to an apartment and I love that! Internet great, big tv, clean spacious area, nice kitchen, big bathroom, great for solo or family!
Stayed 28 nights in Apr 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, communication
Staff communication was excellent, washer/dryer ,kitchenette, fridge, rice cooker, cooking utensiles was great to have. Nice sized TV. Walking distance of some restaurants and local bars. Air conditioner was a bit weak (keep door closed to keep the sleeping area cool). Not enough room for a table, akward sitting on the small coach but a nice sized coffee table to eat at (ended up eating standing in the kitchen lot).
Stayed 28 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, communication
The place was great and had everything you needed for a long stay. It’s in a great location within easy walking distance of restaurants and the sea wall.
Stayed 28 nights in May 2024
Verified

10/10 Excellent

Carmela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Accessible to Kadena Airforce base
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, communication
Communication with the property manager was accurate and timely and the room was clean with great amenities.
Stayed 12 nights in Jun 2024
Verified

4/10 Poor

melodie

Overall it was alright. It’s a basic hotel with all you need for a decent price. Wifi dropped after a day and the mattress was firm which isn’t something I personally prefer. About 25 mins walk to the American village.
Stayed 3 nights in Jun 2024
Verified

2/10 Terrible

Justin

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
So my first room had ants, and the A/C was less then adequate. They moved me and although my A/C was better, it had fly’s and ants! Plus who ever they moved into the room above me was so noisy very late into the night. I am was there for work and would be up at 0430 some times 7 days a week. Also both my rooms were just kinda dirty and smelled a bit. Would not recommend unless you just want to save money.
Stayed 28 nights in May 2025
Verified

8/10 Good

Simon

Not bad
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Nicholas

Disliked: Cleanliness, communication
Be prepared to pay for parking … it doesn’t make sense why they have a parking lot but make you pay for parking , and the sheets were dirty and made me itchy . Pretty sure there were bed bugs
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Marc

Liked: Cleanliness, property conditions & facilities, room comfort

Great look/location with a few downsides

Great location near American Village. Very new look and amenities. Great shower/bath room! A few downsides. There is limited parking on the ground level and I didn’t find out that it was an additional cost to use the parking spaces. There is no on-site staff and the only way to communicate is via the hotels.com messages they send via email. I tried to email for an additional towel but received no response back. Only basic Japanese channels for the TV. Cable channels available but at additional cost.
Stayed 3 nights in Feb 2018
Verified

6/10 Okay

RAJA

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The satellite navigation took us to the wrong place. Please provide what3words location. Also we had no communication on how to access our rooms , the reception was closed and no number available to contact. There was a picture to say press A on phone next to access panel but no phone in sight. This needs updating. We almost had to find alternative accommodation for the first night until another resident was able to help us. Parking was extra. It’s quite far from beech and the supermarket is a good walk. No ironing facility. One of the rooms we booked was very small. They should communicate by WhatsApp.
Verified

10/10 Excellent

Mark S

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed for a month and were very pleased with the property, the area and the local cleaning crew/staff. Our only issue had to do with the check-in process. As there is no front desk, the special instructions specify " If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an access code." Since we were planning to arrive before 11 PM we did not request an access code. We arrived at the hotel about 7:15 PM and were unable to follow the check-in process as the phone outside the lobby area did not connect to any one. We had to call Expedia to get a contact for the hotel staff. That contact turned out to be in Tokyo and they only spoke Japanese. Luckily we had a Japanese speaker traveling with us and were able to get the Tokyo office to provide us with the access code to the front door, our room number and our access code to our room. This problem also happened to three other parties that did not speak Japanese that also were trying to check in when we did. They were lucky as our Japanese speaker was able to call the Tokyo office and work with the staff to check in the other three parties. The next morning the local staff apologized to us. Given the above issue, my recommendation to the company is to fix the phone and my recommendation to guests is to obtain the access code info and room number prior to arriving at the hotel, regardless of the time you plan to check in.
Stayed 28 nights in Jun 2022
Verified

10/10 Excellent

Edoardo

Liked: Cleanliness, room comfort, communication
La camera è davvero spaziosa e ben curata, la doccia ampia e spaziosa. Tutto molto pulito, anche se un pulitina ai vari componenti di lavatrice ed asciugatrice non guasterebbe. Unica vera pecca è il parcheggio, Alcuni dei parcheggi sono un pò scomodi ausa colonne e altre macchine
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

ANE

Liked: Communication
Disliked: Cleanliness
家族で宿泊しました。 暑い時期だったので洗濯機、乾燥機があってとても助かりました。 着替えもそんなに持って行かなくて◎。 ただ、Wi-Fiが繋がりにくいのがありました。が 外出が多かったので不便ではなかったです。
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

ミズホ

Liked: Cleanliness, property conditions & facilities, communication
飛行機が飛ばず、 利用が遅れたにも関わらず対応がとても良く最高の旅になりました。 事前のコミュニケーションも快適でしたし 大満足。 また利用したいです。
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Yuji

Liked: Cleanliness, property conditions & facilities
清潔な客室
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

AYUMI

Liked: Cleanliness, amenities, property conditions & facilities, communication
エアコンが効きにくかったり、電気のスイッチが少し壊れていたりはありましたが、 それ以外は何不自由なく快適に過ごせました！ 大家さんも親切で丁寧に説明して頂き安心して泊まれました。 ありがとうございました！
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Robert S

Liked: Amenities
子供と2人の利用でしたがとても親切に対応して頂きました。場所も良く駐車場も出入りしやすい場所にしてもらい、お部屋も綺麗でキッチン、乾燥機、洗剤等もあり不自由は一切ありませんでした。また利用したいです。
Stayed 2 nights in Jul 2025