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Panbil Residence Serviced Apartment

Aparthotel in Batam with full-service spa and fitness centre

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Photo gallery for Panbil Residence Serviced Apartment

Bathroom amenities
Garden view
Lake view
Bicycling
Fountain

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • 24/7 front desk
  • Laundry
The current price is S$43
includes taxes & fees
15 May - 16 May

Explore the area

Map
Jalan Ahmad Yani, Panbil Estate, Muka Kuning, Sei Beduk, Batam, Batam Island, 29433
  • Batam Centre Ferry Terminal
    ‪8 min drive‬
  • Grand Batam Mall
    ‪9 min drive‬
  • Nagoya Hill Mall
    ‪11 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪19 min drive‬

Choose your unit

View all photos for Executive Suite, 2 Bedrooms

Garden view

Executive Suite, 2 Bedrooms

  • 72 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 3 Bedrooms

Room

Family Suite, 3 Bedrooms

  • 96 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Junior Suite, 2 Bedrooms

Room

Junior Suite, 2 Bedrooms

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room, Garden View

Room

Deluxe Double or Twin Room, Garden View

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Penthouse Exclusive Package

Living area

Penthouse Exclusive Package

  • 200 sq m
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Double Room, Forest View

Room

Deluxe Double Room, Forest View

  • 32 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Room

Executive Room

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Batam

Batam is home to Panbil Residence Serviced Apartment. Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Grand Batam Mall and Nagoya Hill Mall. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Batam Center Shopping Area - 8 min drive - 6.7 km
  • Batam Centre Ferry Terminal - 8 min drive - 6.8 km
  • Batam Centre - 8 min drive - 6.8 km
  • Grand Batam Mall - 9 min drive - 8.7 km
  • Nagoya Hill Mall - 11 min drive - 10.1 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive

Restaurants

  • ‪Restoran Sederhana - ‬4 min drive
  • ‪Resto The Central Sukajadi - ‬5 min drive
  • ‪Coffee Town Kaya Toast - ‬17 min walk
  • ‪ICBIC Cafe - ‬18 min walk
  • ‪Ayam Penyet Ria - ‬15 min walk

About this property

Panbil Residence Serviced Apartment

Aparthotel in Batam with full-service spa and fitness centre
A full-service spa, an outdoor pool and a restaurant are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and an LED TV with cable channels. Guests can appreciate conveniences, such as a sitting area and an electric kettle, and other amenities include a balcony and premium bedding.
Panbil Residence Serviced Apartment offers 334 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch LED televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges and stovetops. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Batam aparthotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include body scrubs, body treatments and manicures and pedicures.

Amenities

Pool
Kitchen
Parking included
Free WiFi
Restaurant
Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 150000.00 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Panbil Residence Serviced Apartment have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Panbil Residence Serviced Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Panbil Residence Serviced Apartment?

Self-parking is free at this property.

What time is check-in at Panbil Residence Serviced Apartment?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Panbil Residence Serviced Apartment?

Checkout is at noon.

Does Panbil Residence Serviced Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 11 AM-7 PM on request. A fee of IDR 150000.00 per vehicle applies.

Where is Panbil Residence Serviced Apartment located?

Situated in Batam, this spa aparthotel is within 1 mile (2 km) of Eska Wellness Spa and Panbil Nature Reserve. Kepri Mall and Drak Bike Park are also within 3 miles (5 km).

Panbil Residence Serviced Apartment Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 50 out of 119 reviews
Rating 8 - Good. 47 out of 119 reviews
Rating 6 - Okay. 17 out of 119 reviews
Rating 4 - Poor. 5 out of 119 reviews
Rating 2 - Terrible. 0 out of 119 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

8.8/10

Communication

Reviews

10/10 Excellent

Moleya

Liked: Cleanliness, room comfort, communication

Awesome Stay

Superb stay - family love it so much. Will return for next trip.
Stayed 2 nights in Nov 2022

8/10 Good

Hong Wei

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice apartment
Stayed 2 nights in Jun 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, property conditions & facilities
The serviced apartment is surprisingly clean and nice. Very comfortable for the family. One minor comment is the guests from serviced apartment cannot ask for towel when visiting the pool at the hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice staff
Stayed 6 nights in Jul 2023

10/10 Excellent

Rupert

Liked: Cleanliness, room comfort, communication

Panbil Residence Serviced Apartment Batam,

used as base before joining vessel
Stayed 2 nights in Oct 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort, communication

Wonderful return 😍

Visited again in 2024 with my wife after a positive solo experience in 2018. Was worried about the recent negative reviews, but everything was as positive as I remember! Rooms were clean, the pool deck is beautiful, and the hotel staff were all very helpful and approachable! There is also a nice lemongrass theme to the smell of the whole place that I really love! Was also pleasantly surprised to see the addition of Lia bakery, which had really awesome pastries! Only downside is I seem to remember there were more options for lunch within the hotel 6 years ago, but I guess now there's gojek food and grab food to order delivery from, so not a big deal! My wife and I really enjoyed our stay, and would love to come back!
Stayed 3 nights in Apr 2024

10/10 Excellent

Josie

Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception staff were exceptionally impressive with their friendly attitude and their motto “service with a smile “. They were polite answering my questions and even offered places of interest. Even the shuttle transportation driver Bagas was also very friendly and polite. Seems like the staff there were happy and this in return makes the whole environment a pleasant place to stay. The room ( a 3 bedroom apartment) were big and clean. The beds were firm without giving guests backache sleeping in it. Not all accommodation that we have stayed have such comfortable beds. Breakfast was good. Definitely if we go to Batam, we will choose to stay in Panbil service apartment again.
Stayed 1 night in Sep 2023

6/10 Okay

Agnes

Disliked: Communication
Property is old/dated. Check-in meant to be at 2pm but family room still not ready at 3.40pm. We were told to wait for another 15mins when we tried to check in. Reception tried to make good by offering us a late checkout the next day but we declined as we have a ferry to take to return home. They also tried to offer a discount for our next stay which we declined as we were not sure if we will be returning. In the end, they make good by offering a free transfer to the ferry terminal and they sent some fries and water melon juice which we did not consume as were were out the whole evening. Birthday stay was ruined due to the unpleasant check-in experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Hema malini

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Jan 2025

8/10 Good

Putri

Liked: Cleanliness, communication
Stayed 2 nights in Jan 2025

8/10 Good

Saiful

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2024

8/10 Good

Kian Wee

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024

10/10 Excellent

Wei Chung

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jun 2024

8/10 Good

Tomasz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 8 nights in Feb 2024

8/10 Good

Tomasz

Liked: Cleanliness, property conditions & facilities, communication
Stayed 8 nights in Feb 2024

8/10 Good

satomi

Stayed 13 nights in Jul 2023

10/10 Excellent

eunhee

Liked: Cleanliness, room comfort, communication
So clean, nice green view, good location between two malls and wonderful breakfast! Only its a shame that there are no some fry pans and pots to cook.
Stayed 1 night in Apr 2022

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t really fancy too much in this hotel. Breakfast a lot of food didn’t replenish shortly after all were taken off. Distance a bit far from shopping location. Necessities not fully provided. Short of hand towel. My frd’s room short of safebox, bowls, wardrobe light not working. Hotel can consider to provide comb, body lotion if possible.
Stayed 2 nights in Jan 2020

10/10 Excellent

Amran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Ravindran

Liked: Cleanliness, room comfort
This my first time coming to this hotel . The hotel is good but need to go out to take taxi and no near by coffeeshop or min Mart . Second thing quite disappointed about when I checked in my room no wifi . I inform the reception they say somebody is coming but we waited 1 hour nobody turn up and waste my time . Then we went go and come back almost 7pm there is wifi . Lastly breakfast. Just image we only eat bread and cold drink . No coffee at all even the waiter did not top up and most the food totally empty . Sorry to said this hope I don't come to this hotel again Thank u
Stayed 1 night in Jan 2020

10/10 Excellent

Seri, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I dislike about my stay. Enjoyed every bit of it
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Food was really good. How can I forget that Margerita, loal orange juice and mouth watering italian pizza. Lake view and the town view was superb. Overall okay for the paid amount except cleanliness. First sight sink in the bathroom was filled with water and comods were not cleaned. Had to ask for two times to get it cleaned
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, spacious and clean. Even tho the wardrobes broken. But overall tumbs up
Stayed 3 nights in Dec 2019