Located in Shanghai, Ascott Huai Hai Road Shanghai is in the city centre. People's Square and Nanjing Road Shopping District are notable landmarks, and travellers looking to shop may want to visit Xintiandi Style Shopping Centre and West Nanjing Road. Don't miss out on a visit to Yu Garden.
Huai Hai Road Shopping District - 1 min walk - 0.1 km
People's Square - 8 min walk - 0.7 km
Xintiandi Style Shopping Centre - 8 min walk - 0.7 km
Nanjing Road Shopping District - 18 min walk - 1.5 km
Getting around
Laoximen Station - 7 min walk
Shanghai South Railway Station - 12 min drive
Hongqiao International Airport (SHA) - 41 min drive
Restaurants
Ben Zhen Sichuan Cuisine (本甄精品川菜) - 2 min walk
Huangting Tea House - 2 min walk
Lokal by Wagas - 2 min walk
Starbucks Reserve 星巴克臻选 - 2 min walk
Slab Town - 2 min walk
About this property
Ascott Huai Hai Road Shanghai
This smoke-free aparthotel features an indoor pool, a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a conference centre are on-site. Each apartment boasts a deep soaking tub and offers a kitchen and an all-in-one washing machine and dryer. Comforts include premium bedding and a down duvet, and guests will also appreciate thoughtful touches, such as bathrobes and slippers. Change of towels is available on request.
Ascott Huai Hai Road Shanghai offers 308 air-conditioned accommodations with all-in-one washer/dryers and a safe. This individually decorated and furnished accommodation includes desk chairs and dining tables. Beds feature down duvets and premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.
Flat-screen televisions come with cable channels and pay-per-view films. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor tennis court and a 24-hour health club are featured at the aparthotel. In addition to an indoor pool, other recreational amenities include a steam room and a 24-hour fitness centre.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's indoor pool is closed on the second Monday of every month.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 01 April to 31 August:
One of the dining venues
Bar/Lounge
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 130 per person
Airport shuttle fee: CNY 670 (one-way)
Self-parking fee: CNY 160 per day (in/out privileges)
Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Does Ascott Huai Hai Road Shanghai have a pool?
Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.
How much does it cost to stay at Ascott Huai Hai Road Shanghai?
As of 5 Apr, 2026, prices found for a 1-night stay for 2 adults at Ascott Huai Hai Road Shanghai on 26 Apr, 2026 start from S$190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ascott Huai Hai Road Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ascott Huai Hai Road Shanghai?
Self-parking is available for CNY 160 per day.
What time is check-in at Ascott Huai Hai Road Shanghai?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Ascott Huai Hai Road Shanghai?
Checkout is at noon.
Where is Ascott Huai Hai Road Shanghai located?
Located in Downtown Shanghai, this luxury aparthotel is within a 10-minute walk of Xintiandi Style Shopping Centre and People's Square. Nanjing Road Shopping District and Yu Garden are also within 2 mi (3 km). Laoximen Station is 7 minutes by foot and Dashijie Station is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Ascott Huai Hai Road Shanghai Reviews
Reviews
8.2
Very good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location, clean room and spacious, excellent!
June
Stayed 5 nights in Sep 2025
Verified
8/10 Good
Yin
22 Nov, 2025
Liked: Cleanliness, amenities, communication
Location is perfect while the property is a bit outdated
Yin
Stayed 1 night in Nov 2025
Verified
8/10 Good
Olivia
5 Nov, 2025
Liked: Cleanliness, communication
Good staff
Olivia
Stayed 12 nights in Oct 2025
Verified
10/10 Excellent
Bing
26 May, 2025
Liked: Cleanliness, amenities
Great location and wonderful staff!
Bing
Stayed 2 nights in May 2025
Verified
10/10 Excellent
Xin
24 Jul, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is great. Services is nice too.
Xin
Stayed 4 nights in Jul 2025
Verified
10/10 Excellent
Nathan
10 Jul, 2025
Liked: Cleanliness, property conditions & facilities, communication
Nice place and friendly staff. Well set up room
Nathan
Stayed 1 night in Jun 2025
Verified
2/10 Terrible
Alice
30 Dec, 2025
Disliked: Cleanliness, room comfort, communication
Unorganized. Rooms were not ready till 7pm. And 1 of tge 2 room was wrong with a king bed instead of 2 twins as booked.
Room/interior hotel was old and outdated.
Carpet was not vacuum during room service.
Alice
Stayed 6 nights in Dec 2025
Verified
6/10 Okay
CheungHei
26 Dec, 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is in great location. But other than location, not much reaching Ascott general standards at all. Front desk can’t speak / understand English. Room is carpet with hairs. The bathtub is so tiring and you won’t take a bath at all. Gym is 24 hours which is great. The swimming pool needs someone to escort you to visit and they force you to buy a swimming cap which is not stated in any part of the reservation requirement. I won’t be choosing this one in the future for sure.
CheungHei
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Julian
11 Jan, 2025
Liked: Cleanliness, room comfort, communication
Great Location
Great location, and decent sized appointment that is nice and clean.
Julian
Stayed 1 night in Jan 2025
Verified
8/10 Good
Verified traveller
31 Jan, 2025
Liked: Cleanliness, room comfort
Good hotel, nice rooms and convenient with washing machine
Verified traveller
Stayed 5 nights in Jan 2025
Verified
10/10 Excellent
Jennifer
30 Nov, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Helpful staff
Jennifer
Stayed 1 night in Nov 2024
Verified
8/10 Good
MING SANG
21 Feb, 2025
Liked: Cleanliness, room comfort, communication
Perfect location but a bit old
Location is perfect, just next to the shopping malls in xintiandi. However the hotel is quite old
MING SANG
Stayed 2 nights in Feb 2025
Verified
2/10 Terrible
Alice
27 Dec, 2025
Disliked: Cleanliness, communication
We've got around 2:30pm and our 2nrooms were not ready aound 7pm.
There were around 10 others who also waiting for their room.
One of tge 2 rooms wasn't the one we booked. We booked a 2 twin beds and they gave one king bed room to us had to wait another hour and the room service came and split the king out to 2 twins. So the original king bed was a 2 twin beds put together.
The room were dirty and small. Carpet was very old.
All the bathrooms fixtures were old and outdated.
Room service is terrible. Not vacuum during our entire stay eventhough we only request to have room service once every two day.
We were sold by the front picture of the hotel when we booked and it is a total disappointed.
The hotel front and the location are good.
The rest are a one star hotel.
Alice
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Guiness
12 Nov, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Guiness
Stayed 12 nights in Oct 2024
Verified
8/10 Good
John
4 May, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
John
Stayed 3 nights in Apr 2024
Verified
10/10 Excellent
Vincent
18 Oct, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
GREAT LOCATION!!!! Can walk to xiantiande, the bund, and nanjing pedestrian street very easily. Very large nice rooms and bathrooms. Excellent gym and friendly staff. Definitely would stay again
Vincent
Stayed 6 nights in Oct 2023
Verified
8/10 Good
Frank
28 Jul, 2025
Liked: Cleanliness
SOP item in the room with consistency
Room for improvement on services rather than lip services with better SOP in placed.
Frank
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
Renjiang
26 Nov, 2024
Liked: Cleanliness, amenities, communication
Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Renjiang
Stayed 7 nights in Nov 2024
Verified
10/10 Excellent
daniel
28 Sept, 2023
Liked: Cleanliness, room comfort, communication
PERFECT HOTEL!
FANTASTIC SERVICE! STAFF ARE AMAZING! RECOMMEND THIS HOTEL 100%
daniel
Stayed 1 night in Sep 2023
Verified
8/10 Good
JIONG
5 Feb, 2023
Liked: Cleanliness, room comfort, communication
Helpful and polite staff. Super convenient and central location. The facility obviously has quite some mileage though.
JIONG
Stayed 12 nights in Jan 2023
Verified
2/10 Terrible
Verified traveller
2 Sept, 2024
Disliked: Cleanliness, amenities, room comfort, communication
Service was good and the staffs are attentive.
However the hotel and the rooms are too old and there were unpleasant smell in the room that I couldn’t accept.
Verified traveller
Stayed 2 nights in Aug 2024
Verified
10/10 Excellent
LIn
12 Apr, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I arrived at 11 am, then they just gave me early check-in.
Location is just nearby Xintienti.
Room is a bit old, but clean.
I can recommand this place to my friends.
LIn
Stayed 3 nights in Apr 2024
Verified
2/10 Terrible
Shih Yung
6 Jun, 2025
Disliked: Cleanliness, room comfort, communication
terrible!no hot water in midnight, lots of noise from 1am -2am
, Service line cannot reach,TVcannot work, speaker is also broken!
Hotel staff attitude is bad