Skip to main content
Apartment

Staines City Centre by Charles Hope

Choose dates to view prices

Photo gallery for Staines City Centre by Charles Hope

A modern apartment with a dining area, kitchen, and living room.
A modern kitchen with wooden cabinets, a dining area with chairs, and a black floor lamp.
A rooftop terrace with a brick wall, a view of the cityscape, and a building with chimneys.
A bedroom with a bed, bedside tables, and a view of the outside.
A modern kitchen with white cabinets, a glass dining table, and a fruit bowl.

Reviews

8.2 out of 10
Very good

Highlights

  • Espresso maker
    A rare find - enjoy barista-quality espresso at your rental.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to River Thames

Popular amenities

  • Pets allowed (fee applies)
  • Kitchen
  • Washer/dryer
  • Free Wi-Fi
  • Cots available
  • Refrigerator
The current price is £75
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View in a map
Brixham Court, 50-54 High Street, Staines, England, TW18 4DY
  • Place, Thames Path
    ‪2 min walk‬
  • Place, River Thames
    ‪3 min walk‬
  • Place, Staines Bridge
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪17 min drive‬

Choose your unit

View all photos for One Bedroom Apartment - Balcony

A bedroom with a bed, bedside tables, and a view of the outside.

One Bedroom Apartment - Balcony

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment - Balcony

A bedroom with a sloped ceiling, a bed with a wooden headboard, and a large window with a view of a balcony.

Two Bedroom Apartment - Balcony

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment - Balcony

Room

One Bedroom Apartment - Balcony

  • 602 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment - Balcony

Room

Two Bedroom Apartment - Balcony

  • 850 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

King size double bed with Cologne & Cotton Egyptian cotton bed linen.
Spacious, light apartment sleeps up to four
Cookham
  • Breakfast included
  • Free Wi-Fi
  • Outdoor space
  • Parking available
9.6 out of 10, Exceptional, 19 reviews
The price is £214
includes taxes & fees
12 Aug - 13 Aug
Spacious, light apartment sleeps up to four

About this property

Staines City Centre by Charles Hope

Express check-in and express check-out are available at this smoke-free apartment building. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Staines City Centre by Charles Hope offers 11 accommodations with washers/dryers and espresso makers. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a weekly basis.

Our prices include all fees. No hidden fees.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 15 per day (1640 ft away)
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 42685732
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Is Staines City Centre by Charles Hope pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Staines City Centre by Charles Hope?

As of 10 Aug 2026, prices found for a 1-night stay for 2 adults at Staines City Centre by Charles Hope on 2 Nov 2026 start from £75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Staines City Centre by Charles Hope?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Staines City Centre by Charles Hope?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Staines City Centre by Charles Hope located?

Located in Staines Town Centre, this apartment building is within a 5-minute walk of Thames Path and River Thames. Staines Bridge and Magna Carta Monument are also within 3 miles (5 km). Staines Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Staines City Centre by Charles Hope Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 22 out of 53 reviews
Rating 8 - Good. 21 out of 53 reviews
Rating 6 - Okay. 4 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 4 out of 53 reviews

8.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Check-in

8.2/10

Communication

6.8/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing stay so clean and safe area. Host was amazing
Stayed 9 nights in Jan 2026
Verified review

6/10 Okay

Loraine

Liked: Cleanliness
Overall as expected. Parking very convenient. Shower in en-suite unusable and skirting board broken. Advertised for 4 guests but only 3 chairs at the table.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Dajana

Liked: Communication, listing accuracy
Disliked: Check-in
Did not end up staying. Had trouble getting the door to open.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good quality accommodation and great prices. Very convenient to amenities and transport
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Jessica

Disliked: Cleanliness, check-in, communication, listing accuracy
Bedding was dirty and had cigarette burns in it… check in was awful due to wrong information given…kitchen was dirty and so was the sofa! Really awful value for money
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Noemi

Liked: Amenities, property conditions & facilities, communication
Nice and spacious apartment, I love it!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Beautiful apartment very conveniently situated
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved that this property was in the heart of things. All kinds of shops very close. The train was just about a 10 minute walk. We enjoyed our stay and would stay again if we were in the area.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Nicole

Liked: Communication
Very nice and safe flat in the Center of Staines, friendly staff, honest and trustworthy Agency
Stayed 12 nights in Oct 2024
Verified review

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was excellent, very clean with everything you could need. I would have given it 5 stars but unfortunately the mattress was too thin and I could feel the springs through it, so not very comfortable. A thicker more expensive mattress or at least a thick mattress topper. Would solve the issue. Central location in Staines Upon Thames, so super convenient. Would I stay here again, the answer is Yes.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Matthew

Liked: Room comfort
Rooms overall were really nice. Good location for Thorpe park, the retail park and a restaurants. However, when entering the property it stunk of stale cigarette smoke.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

pauline

Liked: Cleanliness, amenities, property conditions & facilities, communication
Poor directions to entrance
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, room comfort, communication

Comfortable and spacious apartment. Perfect 👌

Spacious, clean and well presented apartment. 2 double bedrooms and 2 full size bathrooms. Well equipped kitchen. We had a really pleasant, comfortable stay and would definitely recommend to others. Right in the town centre but very quiet. Slept so well.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

sean

Liked: Cleanliness, room comfort

Fantastic but difficult to locate

Fantastic apartment but finding the entrance and gaining entry was a nightmare.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

salum

Disliked: Cleanliness, property conditions & facilities, communication
worst place ever so not understanding
Stayed 1 night in May 2025
Verified review

8/10 Good

david

Liked: Cleanliness, room comfort
To much hastle trying to make booking, wanting I.D.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

david

Liked: Cleanliness, room comfort, communication

Excellent stay

Don’t be put off by the exterior of the property. Access is from the rear of the shops. I’ve stayed in two different apartments and both have been clean, well equipped, spacious & comfortable. Lovely & quiet inside the apartment, I didn’t hear any other guests other than the odd door closing. As you’re on the high street there are plenty of shops and restaurants to choose from. The Charles Hope are now my go to apartments if I’m working in the area.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Suzy

Liked: Cleanliness, property conditions & facilities
The property we stayed in was beautiful, equipped with everything you needed. The only downside was the hot water for the showers ran hot for 1/2minutes then went freezing cold. We did report this and somebody was meant to come out to resolve this but unfortunately the 2 nights we was their the problem didnt get resolved the comunication wasnt brilliant. The matter was never resloved.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Saija

Liked: Cleanliness, property conditions & facilities
Apartment was nice and tidy. There was missing some dishes, like glasses. There was no elevator and our apartment was in third floor. One of our guests was in wheelchair, but fortunately was abble to use walking sticks in stairs, but it was a bit hard. Overall I give 4/5 stars.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
The only real issue that was experienced was access to the property at the beginning. I found this an irritation which was resolved by the support team on the phone. I was worried about the location and it was strange to access from a service road and also that the initial door access was left open a number of times. The room was clean, tidy and a great location.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Greg

Liked: Cleanliness

Good base to sleep and day travel

They really need to emphasize that the entrance is at the rear of the building in a shipping and receiving lot. On the good side: Convenient location for shopping Convenient location for transit Modern kitchen and bathroom On the not so good side: Noisy slamming doors. Hard bed. Lots of stairs to apartments. Limited supplies in kitchen. No view other than trucks loading goods.
Stayed 4 nights in May 2025
Verified review

8/10 Good

naval kumar

Liked: Property conditions & facilities
no lift and just stairs not easy to go to third floor with luggage.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Kaleigh

Liked: Cleanliness, room comfort
Overall this apartment was a fantastic stay! Located just above Staines (literally any shop you might need is within a 5 minute walk), the apartment was private but not desolate and surprisingly quiet for its location so close to the main public spaces. As mentioned in previous reviews, it was a nightmare trying to find the entrance (you have to go down a side street and walk through a partitioned truck loading zone), especially when arriving in mid-afternoon amongst schools letting out and commuters heading home. However, once we found the correct entrance and made our way to the apartment, we were very pleased with how clean and spacious the area was! The mattress left a bit to be desired (very thin and sometimes springs could be felt), but the linens were very clean and otherwise comfortable. The kitchen was well stocked to be able to cook. The shower was plenty spacious, but the tiles just outside were a bit loose and could be felt rocking when stepped on getting in and out. Another huge plus, the apartment is a short 10 minute walk from a very nice public train station making it very tourist friendly if you’re looking to plan trips into Zones 1-5 for tours or sightseeing! Overall a great stay…once we got there! Staff on site were very friendly upon check-out, even offering to help us store our luggage for a brief period before our train. However, in trying to find the entrance and proper location for the apartment, staff on the phone were not as helpful.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, communication
Perfekt beliggenhed midt i byen. Stor fin lejlighed. Rent og pænt.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Murray

Liked: Cleanliness, room comfort

Subway smells is not bread of heaven.

Lovely Appt. just a few snags/ideas. The oven doesn't work properly. The smell from ‘Subway’ is minging. Stick some comestibles in the fridge/cupboard, salt n pepper would be good, olive oil. Other than that, really comfy secure place.
Stayed 7 nights in Mar 2022

More holiday ideas