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Aparthotel

Citadines Uplands Kuching

Aparthotel connected to a shopping centre in Kuching with an outdoor pool

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Photo gallery for Citadines Uplands Kuching

Bathroom
Pool
Exterior
View from room
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
S$85
includes taxes & fees
10 Feb - 11 Feb

Explore the area

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No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350
  • Place, The Spring
    ‪1 min walk‬
  • Place, Vivacity Megamall
    ‪19 min walk‬
  • Place, City One Shopping Mall
    ‪2 min drive‬
  • Airport, Kuching (KCH-Kuching Intl.)
    ‪12 min drive‬

Choose your unit

View all photos for 1-Bedroom Executive Apartment, Kitchen

Room

1-Bedroom Executive Apartment, Kitchen

  • City view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier, Kitchen

Private kitchen

Studio Premier, Kitchen

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for 2-Bedroom Executive Apartment, Kitchen

Room

2-Bedroom Executive Apartment, Kitchen

  • City view
  • 635 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for 1-Bedroom Premier Apartment, Kitchen

Living area

1-Bedroom Premier Apartment, Kitchen

  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom Premier Apartment, Kitchen

Bathroom

2-Bedroom Premier Apartment, Kitchen

  • City view
  • 721 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Studio Premier

Room

Studio Premier

  • Sleeps 2

View all photos for One Bedroom Executive Apartment

Living area

One Bedroom Executive Apartment

  • Sleeps 2

View all photos for One Bedroom Premier Apartment

Room

One Bedroom Premier Apartment

  • Sleeps 2

View all photos for Two Bedroom Executive Apartment

Room

Two Bedroom Executive Apartment

  • Sleeps 3

View all photos for Two Bedroom Premier Apartment

Room

Two Bedroom Premier Apartment

  • Sleeps 4

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About the area

Kuching

Located in Kuching, Citadines Uplands Kuching is connected to a shopping centre. Sri Srinivasagar Kaliamman Temple and Tua Pek Kong are local landmarks, and travellers looking to shop may want to visit The Spring and Hills Shopping Mall. Sarawak Orchid Garden and Borneo Happy Farm are also worth visiting.
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What's nearby

  • The Spring - 1 min walk - 0.1 km
  • Vivacity Megamall - 19 min walk - 1.7 km
  • City One Shopping Mall - 2 min drive - 2.2 km
  • Jalan Padungan - 3 min drive - 3.0 km
  • Sarawak General Hospital - 4 min drive - 2.9 km

Getting around

  • Kuching (KCH-Kuching Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Boost Juice Bars - ‬15 min walk
  • ‪Nasi Kandar Line Q - ‬3 min walk
  • ‪Nando's - ‬15 min walk
  • ‪New Atmosferah Restaurant - ‬1 min walk

About this property

Citadines Uplands Kuching

Aparthotel connected to a shopping centre in Kuching with an outdoor pool
This smoke-free aparthotel features an outdoor pool, a fitness centre and self parking. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a business centre, a children's pool and a meeting room are on-site. Each apartment features a kitchen with a fridge and a microwave, plus a dryer and a TV with satellite channels. Conveniences include a sitting area and a coffee/tea maker, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Weekly housekeeping is available.
Citadines Uplands Kuching offers 215 air-conditioned accommodations with DVD players and a safe. This accommodation offers separate sitting areas. Satellite televisions are provided. Accommodation at this 4-star aparthotel has kitchens or kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Amenities

Pool
Kitchen
Dryer
Pet-friendly
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MYR 500 per accommodation, per night
Welcoming dogs and cats only
1 total (up to 8 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for MYR 108.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MYR 27 for adults and from MYR 27 for children
  • Airport shuttle fee: MYR 16.20 per person (one-way)
  • Airport shuttle fee per child: MYR 16.20 (one-way), (from 7 to 18 years old)
  • Covered self-parking fee: MYR 2.00 per day
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 108.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is not required for transport to and from this property

Frequently asked questions

Does Citadines Uplands Kuching have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

Is Citadines Uplands Kuching pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of MYR 500 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Citadines Uplands Kuching?

Self-parking is available for MYR 2.00 per day. Limited spots are available.

What time is check-in at Citadines Uplands Kuching?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citadines Uplands Kuching?

Checkout is at noon.

Does Citadines Uplands Kuching provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 16.20 per person applies.

Where is Citadines Uplands Kuching located?

Situated near the airport, this aparthotel is within 2 miles (3 km) of The Spring, Vivacity Megamall and City One Shopping Mall. Sri Srinivasagar Kaliamman Temple and Kuching Civic Centre are also within 2 miles (3 km).

Citadines Uplands Kuching Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 162 out of 456 reviews
Rating 8 - Good. 197 out of 456 reviews
Rating 6 - Okay. 71 out of 456 reviews
Rating 4 - Poor. 13 out of 456 reviews
Rating 2 - Terrible. 13 out of 456 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Communication

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities, communication
Great location if wanna visit spring hotel
Stayed 2 nights in Sep 2024

8/10 Good

Kim Loong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staffs and cleaningness
Stayed 3 nights in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
The property is clean and in good condition. Bed and pillows were super hard and the tv had 5 working channels. Lots of noise all night from the constant stream of loud motorcycles and cars driving past the property.
Stayed 9 nights in May 2025

8/10 Good

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff. Comfortable accommodation.
Stayed 5 nights in Feb 2023

10/10 Excellent

Soundharanayagi

Liked: Cleanliness, property conditions & facilities, communication
A decent property nothing much to complain about, Staff are very friendly and accomodative
Stayed 2 nights in May 2023

10/10 Excellent

Li Fong

Liked: Cleanliness, amenities, property conditions & facilities, communication
the staff is very helpful
Stayed 3 nights in Oct 2023

8/10 Good

Zhi chao

Liked: Amenities, property conditions & facilities, communication
Good location. Staff is friendly. Just hope the room is cleaner
Stayed 3 nights in Apr 2024

8/10 Good

Viho

Liked: Cleanliness, room comfort, communication
Nice and comfortable ambience, room is clean n tidy, however the room face to main road is quite noisy, When during peak traffic hours u will feel annoy from the car sound…overall it’s good to stay!!
Stayed 1 night in May 2023

10/10 Excellent

Kim Loong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Walkable 5 minutes to shopping mall Spring. Clean room. Friendly front desk.

2/10 Terrible

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.
Stayed 5 nights in May 2023

8/10 Good

Dennis

Liked: Cleanliness
No water, aircon wasnt cold at all. Good location.
Stayed 5 nights in Jun 2023

6/10 Okay

Kathleen

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
Stayed 6 nights in Aug 2023

6/10 Okay

Jimmy

Liked: Communication
A bit dated, maintenance might be a bit lagging.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Good location. It's time to renew the rooms.

Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.
Stayed 3 nights in Sep 2023

4/10 Poor

Yasushi

Disliked: Cleanliness, property conditions & facilities
The walls in the bathrooms and the carpets in the hallways are quite dilapidated.
Stayed 4 nights in May 2024

8/10 Good

Jennifer Fang Ni

Liked: Cleanliness, amenities, communication
I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Stayed 1 night in Apr 2024

8/10 Good

ANAK EDWARD GANIE KATHRIE

Liked: Cleanliness, amenities, communication
The customer service is tip top. The staff are very friendly, helpful and always wear a smile on their face. Only comment I have is the room. They need to change the bed, it is so uncomfortable and the water heater is not working.
Stayed 2 nights in Oct 2022

6/10 Okay

Kho Ying

Liked: Cleanliness
Disliked: Communication
Room very clean!! I like the room :) Poor hotel management (give wrong room number). Parking management (need to scan card to check in/check out).
Stayed 1 night in Jul 2022

8/10 Good

Jennifer Fang Ni

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Liked: Room comfort, communication

Great for visit to Borneo Medical Centre

Close to Borneo Specialist Medical Centre. Room a bit run down, in need of maintenance. 2nd bedroom will smell if keep door close due to located behind the toilet. Housekeeping a bit sloppy at times.
Stayed 3 nights in Nov 2022

6/10 Okay

Verified traveller

Liked: Room comfort, communication
Sink Drainage is Smelling after one day staying. Room Housekeeping need to improve.
Stayed 3 nights in Dec 2022

10/10 Excellent

Jennifer Fang Ni

Liked: Cleanliness, amenities, property conditions & facilities, communication
a bit rundown for the price is charges
Stayed 1 night in Apr 2024

8/10 Good

Huey

Liked: Cleanliness, amenities, property conditions & facilities, communication
The one-bedroom apartment is clean and cozy. Every morning at around 7.15am, someone will ring the doorbell repeatedly to deliver a packet of local breakfast. If you do not want to be disturbed, you have to place 'do not disturb' sign on the door before you go to bed. The Spring shopping mall is just across the street. There are eateries and 7-11 beside Citadines apart-hotel.
Stayed 6 nights in Jul 2022

6/10 Okay

Lawrence

Liked: Room comfort
Disliked: Cleanliness

Nonee

Floor as well as dining table were sticky. Luckily room slippers were provided and I clean the table using my own disposal wipes. Bedding do not smell yucky but also do not smell fresh.
Stayed 2 nights in Aug 2024

6/10 Okay

Ronald

Liked: Cleanliness, amenities
1. The hotel is old and in need of renovation. 2. The corridor carpet was not straightened and looks dirty 3. Stayed 3 days, no one came to clean the room 3. The gym and swimming pool is well kept 4. Location is convenient to reach most places 5. Breakfast is just a walk away 2 prata stores available for u 6. Across the road, a big mall
Stayed 2 nights in Jul 2023