See all properties
Aparthotel

El Marqués Palace by Intercorp Hotel Group

Family-friendly aparthotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for El Marqués Palace by Intercorp Hotel Group

Outdoor pool
Room
View from room
Reception
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Barbecue grill
  • Kitchen

Explore the area

View in a map
C/ Las Rosas, S/N, Santiago del Teide, Santa Cruz de Tenerife, 38683
  • Place, Los Gigantes Marina
    ‪10 min walk‬
  • Place, Los Gigantes Beach
    ‪10 min walk‬
  • Place, Arena Beach
    ‪15 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪36 min drive‬

Choose your unit

View all photos for Standard Apartment, 1 Bedroom, Sea View

Room

Standard Apartment, 1 Bedroom, Sea View

  • 753 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Garden View

Room

Standard Apartment, 2 Bedrooms, Garden View

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Sea View

Room

Standard Apartment, 2 Bedrooms, Sea View

  • 969 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 3 Bedrooms, Terrace, Sea View

Living room

Standard Apartment, 3 Bedrooms, Terrace, Sea View

  • 1346 sq ft
  • 3 bedrooms
  • Sea view
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

Room

Standard Apartment, 1 Bedroom, Garden View

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Accessible, Ground Floor

Private kitchen

Standard Apartment, 2 Bedrooms, Accessible, Ground Floor

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms, Terrace, Sea View

Living area

Deluxe Suite, 3 Bedrooms, Terrace, Sea View

  • 1346 sq ft
  • 3 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

Pool
Ona el Marqués Resort
  • Pool
  • Kitchen
  • Washer
  • Free WiFi
9.0 out of 10, 375 reviews
Ona el Marqués Resort

About the area

Santiago del Teide

Santiago del Teide is home to El Marqués Palace by Intercorp Hotel Group. Casa Fuerte and El Puertito are local landmarks, and some of the area's attractions include Ocean Explorer and Camello Center. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with mountain climbing and hiking/biking trails.
View more Aparthotels in Santiago del TeideOpens in a new window

What's nearby

  • Oasis Los Gigantes Public Pool - 7 min walk - 0.6 km
  • Playa Chica - 7 min walk - 0.6 km
  • Los Gigantes Marina - 10 min walk - 0.9 km
  • Los Gigantes Beach - 10 min walk - 0.9 km
  • Arena Beach - 15 min walk - 1.3 km

Getting around

  • Tenerife (TFS-Tenerife South) - 40 min drive

Restaurants

  • ‪B-Yard - ‬3 min walk
  • ‪Aldo's Pizza - ‬6 min walk
  • ‪Alfonso - ‬7 min walk
  • ‪Tipsy Terrace - ‬7 min walk
  • ‪Restaurante Pizzeria Mamma Lucia - ‬6 min walk

About this property

El Marqués Palace by Intercorp Hotel Group

Family-friendly aparthotel with 24-hour front desk and coffee shop/cafe
This smoke-free aparthotel features an outdoor pool, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a children's pool are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find an LED TV with satellite channels, and other amenities include free WiFi and a furnished balcony. Limited housekeeping is available.
El Marqués Palace by Intercorp Hotel Group offers 63 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Free WiFi
Air conditioning
Outdoor space
Breakfast available

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 10.50 for adults and from EUR 10.50 for children
  • Covered self-parking fee: EUR 30 per week
  • In-room safe fee: EUR 18 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Frequently asked questions

Does El Marqués Palace by Intercorp Hotel Group have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool types include heated pools.

Is El Marqués Palace by Intercorp Hotel Group pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Marqués Palace by Intercorp Hotel Group?

Self-parking is available for EUR 30 per week. Limited spots are available. There is free parking nearby.

What time is check-in at El Marqués Palace by Intercorp Hotel Group?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at El Marqués Palace by Intercorp Hotel Group?

Checkout is at 10 AM.

Where is El Marqués Palace by Intercorp Hotel Group located?

This family-friendly Santiago del Teide aparthotel is within a 15-minute walk of Tenerife Beaches, Ocean Explorer and Playa Chica. Oasis Los Gigantes Public Pool and Los Gigantes Marina are also within 15 minutes.

El Marqués Palace by Intercorp Hotel Group Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 112 out of 244 reviews
Rating 8 - Good. 93 out of 244 reviews
Rating 6 - Okay. 31 out of 244 reviews
Rating 4 - Poor. 6 out of 244 reviews
Rating 2 - Terrible. 2 out of 244 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10

Check-in

9.4/10

Communication

8.0/10

Location

8.0/10

Listing accuracy

Reviews

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, communication
All was good
Stayed 8 nights in Jun 2025

8/10 Good

Graeme

Liked: Cleanliness, room comfort, communication

Always a good stay.

Good clean but dated apartment with Excellent staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff very friendly and helpfull, very very clean, heated pool was a real bonus
Stayed 6 nights in Mar 2023

8/10 Good

Anton

Liked: Cleanliness, room comfort, communication
Nice and convenient, good parking space too.
Stayed 7 nights in Apr 2023

8/10 Good

Horace

Liked: Cleanliness, communication
We have stayed at El Marques Palace many times over the last twenty years. It is a very good location for both beach and many good restaurants. The staff are always polite and very helpful. Street parking is not normally a problem but if necessary it is possible to pay for a parking space in the underground parking garage. While the rooms are clean it may be time for an update. However this will not stop us from going at least twice a year.
Stayed 7 nights in Sep 2022

8/10 Good

Horace

Liked: Cleanliness, room comfort, communication

May 2023

We have stayed in El Marques Palace many times over the last 20 years and while the appartments are always clean they are now starting to look a little tired and could do with new bathrooms and a coat of paint. Everthing else was up to their normal high standard.
Stayed 7 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Self Contained Apartment in small resort

The Apartment was nicely furnished although a little lacking in kitchen utensils. The service and Reception were very good and responsive to our needs. We did not make use of the pool complex although it looked very good and not overcrowded. It was however adjacent to a main road. The rooms with a sea view were in a building on a cul de sac so no problems with traffic noise or disturbance. The location of the Apartment complex is in a hilly area and about a 10 min walk to the sea. there is a good supermarket within a 3 min walk so is very convenient for self catering. There are a few adequate restaurants close by with nightly entertainment.

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Het complex is goed gelegen, vlakbij twee supermarkten en winkelstraten. Er is veel beweging rondom maar op de site zelf merk je daar niet zo heel veel van. Op wandelafstand van de zee, hou daarbij wel rekening met het hoogteverschil, eigen aan de regio. Tip: reserveer een parkeerplaats in het hotel want de parkeermogelijkheden zijn overal problematisch. Conclusie: een zeer net hotel met vriendelijk en behulpzaam personeel. Goede prijs/kwaliteit en een aanrader.
Stayed 11 nights in Jul 2025

8/10 Good

JOHN

Liked: Cleanliness
Disliked: Amenities
The property is dated and could do with a re vamp due to broken tiles, old baths and dated furniture. You get the room cleaned, new towels and bedding every 2 days
Stayed 11 nights in May 2025

10/10 Excellent

kenneth

Liked: Cleanliness, room comfort, communication

Elmarques palace

We always stay there twice a year Staff are lovely nothing is no trouble if you need help. Cleaner's come in every other daya d they are very pleasant
Stayed 14 nights in Apr 2025

8/10 Good

Wendy

Liked: Cleanliness, amenities, communication
Very helpful staff, particularly the Reception manageress. Frequent cleaning of apartment. Warm swimming pools.
Stayed 14 nights in Jan 2025

6/10 Okay

annie

Liked: Cleanliness, communication
Le personnel est très accueillant, à l’écoute, souriant et efficace. Hotel très Vieillot / certains appareils méritent d’être remplacés là machine à laver. Les chaises longues au bord de la piscine sont détériorées ne devraient plus être en service. La piscine en revanche est très propre très bien entretenue. Avec de nouvelles chaises et le personnel du bar de la piscine avenant et souriant le coin piscine serait au top.
Stayed 8 nights in Jan 2025

8/10 Good

matthieu

Liked: Cleanliness, communication

Séjour central sur l’île

Appartements un peu vieillots et usés mais confortables quand même et fonctionnels avec ce qu’il faut pour être autonomes. Jolie piscine. Balcon agréable vue mer. Lidl juste à côté, parfait pour les courses. Parking facile dans les rues adjacentes.
Stayed 5 nights in Nov 2024

8/10 Good

Camilla

Liked: Communication

Slitet men med charm!

Överlag en väldigt trevlig resa till Los Gigantes. Havsutsikt de sa, och havsutsikt det va! Underbara berg! Jag och maken reste på en egenkomponerad treöningsresa i u valde detta hotell delvis utefter bilderna på deras gym och utegym här på Hotels.com Väl framme visade det sig att de inte ens h a d e gym. Alls. Inte deras bilder alltså! Mycket märkligt. Men det låg ett helt okej större gym i närheten som man kunde träna veckovis på så det löste sig. Slitet hotell, men charmigt! Plus för tvättmaskin! Stängningen lämnade mycket att önska, och det var städning varannan dag. Det blåste in svart vulkansand över balkongen hela tiden, men det är knappast hotellets ”fel”. Läget och utsikten var toppen! Hoppas ni gillar backträning om ni bor i Los Gigantes! Överlag ett helt okej boende med mycket trevlig personal! Gulligt att man fick en flaska vin från hotellet!
Stayed 7 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, communication

Hyggligt

Slitet men fungerande. Mycket små skavanker här och där. Bra utrymmen (två sovrum och stor altan på bottenvåningen) men hårda/slitna sängar. Mycket musik kvällstid från närliggande barer.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was amazing - had everything you could need for self-catering and a huge balcony with sunbeds and a table and chairs, views were incredible. Would definitely recommend!
Stayed 10 nights in Oct 2024

10/10 Excellent

Patrice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Personel serviable et agréable avec la clientéle. Hébergement propre et accueillant. Piscine proche des logements.

8/10 Good

Bernhard

Liked: Cleanliness, amenities, property conditions & facilities, communication
große Wohnung mit Schlafzimmer, Wohnzimmer mit Ausziehcouch und Küche abgetrennt durch Theke mit reichlich Ablagefläche. großer Kühlschrank mit Gefrierfach, Ceranherd mit Backofen, Mikrowelle, Kaffeemaschine, Wasserkocher, Toaster, Waschmaschine, ... leider keine Spülmaschine Bett zwar nur 160 breit aber gute Matratze großer Balkon mit Esstisch und 4 Stühlen, 2 Liegen Blick aufs Meer über andere Häuser (Luftlinie ca. 300m) und auf Los Gigantes Zimmerservice alle 2 Tage mit Müllentsorgung Lidl 50m neben der Anlage und Super Dino auf der anderen Seite auch 50m freundliche Betreuung an der Rezeption (24h), Mann spricht deutsch Tiefgarage für etwas mehr als 3€ am Tag (sehr zu empfehlen) - wenige Kochutensilien, verbeulte Pfanne wurde aber umgehend mit neuer Bratpfanne umgetauscht - Bad etwas in die Jahre gekommen, Dusche mit Vorhang, aber mit Fenster und ausreichend sauber Fazit: sehr gute Ausstattung für ein 3 *** Haus
Stayed 14 nights in Sep 2024

10/10 Excellent

Yves

Liked: Cleanliness, amenities, property conditions & facilities, communication
L’hébergement est super !!! Tout est parfait !!! L’appartement était grand 2 salles de bains, 2 chambres, grande terrasse parfait pour y déjeuner !!! Grande cuisine!!! Avec grand frigo!!! Idéal pour acheter à manger!!! Lidl a 2 pas!!! Sans gêner la vue qui est génial sur la mer et la montagne!!! Vraiment le paradis !!!
Stayed 10 nights in Sep 2024

10/10 Excellent

Gokhan

Liked: Amenities, property conditions & facilities
It was great
Stayed 8 nights in Aug 2024

4/10 Poor

Blaise B

Disliked: Cleanliness, property conditions & facilities
Property is too old and not well maintained. We had to change hotels after seeing multiple dead and life roaches around.
Stayed 6 nights in Aug 2024

8/10 Good

Morgane

Liked: Property conditions & facilities, communication
Disliked: Amenities
Appartement grand , ménage fait tous les 2 jours ( serviettes et draps changés également) personnel à l accueil très gentils . Piscine agréable , proximité de Lidl est un plus ( 2mn à pied) . Puerto Santiago est une ville très sympa et la proximité des falaises de Los Gigantes est magnifique ! Ville très typique des Canaries par rapport à las Americas et toute la côte sud. Le seul bémol de l appartement c est le manque d ustensiles de cuisines ( casseroles et poêle très petite pour 6 personnes)
Stayed 14 nights in Jul 2024

8/10 Good

David Robert

Liked: Communication
Disliked: Amenities
The property is dated and could do with a refurb. It is not as clean as when we stayed a few years ago. The staff are great and very helpful. Was weary of the pool as we saw black around the bottom of the pool ,so we did not use it. Very quiet around the resort ok for us as we were just looking to recharge.
Stayed 10 nights in May 2024

8/10 Good

Graeme

Liked: Cleanliness, room comfort, communication

Good 3 night stay

Nice Spacious comfortable well equipped apartment, showing its age but maturity well.
Stayed 3 nights in May 2024

8/10 Good

Bénédicte

Liked: Cleanliness, room comfort, communication

Excellent sauf le petit déjeuner

Très bon séjour Le personnel à l'accueil est réellement très sympa et réactif. Séjour d'une semaine en famille, couple avec deux enfants. Seul bémol le petit déjeuner avec une personne peu agréable et psychorigide sur les menus, impossible de remplacer un smoothie par un café par exemple... Autant une cuisine dans les appartements mieux vaut privilégier de faire ses courses au Lidl qui est juste en face. À part ça, super endroit, je recommande
Stayed 7 nights in Apr 2024