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CANCUN SUITES APARTMENTS - HOTEL ZONE

Family-friendly condo connected to the convention centre in Cancun with a full-service spa

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Photo gallery for CANCUN SUITES APARTMENTS - HOTEL ZONE

Exterior
Terrace/patio
Exterior
Room
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Breakfast available
  • Spa
  • Laundry
  • 24/7 front desk
  • Parking included
£74
includes taxes & fees
28 Nov - 29 Nov

Explore the area

View in a map
Km 8.5 Blvd. Kukulcan Zona Hotelera, Cancun, QROO, 77500
  • Place, Plaza Caracol Mall
    ‪1 min walk‬
  • Place, Cancun Convention Center
    ‪6 min walk‬
  • Place, Forum Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪78 min drive‬

Choose your unit

View all photos for Studio Apartment Ground Floor

Room

Studio Apartment Ground Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Apartment

Room

Studio Apartment

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite con Balcon 8

Living room

Suite con Balcon 8

  • 667 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Duplex

Room

Duplex

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Suite con Balcon 28

Room

Suite con Balcon 28

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Duplex

Room

Family Duplex

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Superior Studio

Room

Superior Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Studio

Living area

Superior Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Cancun

Located near the beach, CANCUN SUITES APARTMENTS - HOTEL ZONE is in Zona Hotelera neighbourhood and is connected to the convention centre. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. Travelling with kids? Consider Xoximilco, or check out an event or a game at Oasis Arena. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with cycling.

What's nearby

  • Plaza Caracol Mall - 1 min walk - 0.1 km
  • Cancun Convention Center - 6 min walk - 0.6 km
  • Caracol Beach - 8 min walk - 0.7 km
  • Forum Beach - 9 min walk - 0.8 km
  • Gaviota Azul Beach - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 27 min drive

Restaurants

  • ‪RIU (Lounge Bar) - ‬3 min walk
  • ‪Turquesa Restaurant - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬3 min walk
  • ‪Miramar - ‬3 min walk
  • ‪Lounge 24 - ‬3 min walk

About this property

CANCUN SUITES APARTMENTS - HOTEL ZONE

Family-friendly condo connected to the convention centre in Cancun with a full-service spa
This smoke-free condo building features a full-service spa, dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site. Each condo provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a rice cooker, and other amenities include free WiFi and a Smart TV.
CANCUN SUITES APARTMENTS - HOTEL ZONE offers 7 air-conditioned accommodations with a safe and rice cookers. Beds feature down duvets. Accommodation at this 4-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Cancun condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Smart televisions are featured in guestrooms. Additionally, rooms include portable fans and blackout curtains.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the condo's full-service spa. Services include massages. The spa is open daily.
Our prices include all fees. No hidden fees.

Amenities

Kitchen
Parking included
Free WiFi
Air conditioning
Laundry
Spa

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 8 for adults and from USD 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and PayPal
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transport to and from this property

Frequently asked questions

Is CANCUN SUITES APARTMENTS - HOTEL ZONE pet-friendly?

No, pets are not allowed at this property.

How much is parking at CANCUN SUITES APARTMENTS - HOTEL ZONE?

Self-parking is free at this property.

What time is check-in at CANCUN SUITES APARTMENTS - HOTEL ZONE?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at CANCUN SUITES APARTMENTS - HOTEL ZONE?

Checkout is at 10:00 AM.

Where is CANCUN SUITES APARTMENTS - HOTEL ZONE located?

This family-friendly Cancun condo building is located near the airport, within a 10-minute walk of Plaza Caracol Mall, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. Cancun Convention Center and Gaviota Azul Beach are also within 15 minutes.

Reviews

CANCUN SUITES APARTMENTS - HOTEL ZONE Reviews

8.2

Very good

8.0/10

Cleanliness

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

8.4/10

Communication
Rating 10 - Excellent. 27 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 6 out of 53 reviews
Rating 2 - Terrible. 3 out of 53 reviews

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Place was nice for the price the staff was nice and very attentive will stay here again if i come back
Stayed 7 nights in Jun 2025

10/10 Excellent

Nikita

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a great time staying there for five days. Thank you so much. The best place I stayed so far in Cancun.
Stayed 5 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Very good location and good support from the manager
Stayed 3 nights in Nov 2024

10/10 Excellent

Mason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location if you’re looking to stay downtown by the bars.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a very nice stay. Quick responses when I had questions. Very clear instructions. GREAT PLACE TO STAY!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Amenities, property conditions & facilities, communication
Great location, short walk to grocery store, restaurants, nightlife, beach, and souvenir shops. Easy check-in, cameras on the property, and security made us feel very safe. Definitely worth the price, would book here again if in Cancun!
Stayed 1 night in Apr 2023

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a great value for what we paid and the room is walking distance to everything. We got the duplex which was plenty of space for us and our family.
Stayed 5 nights in Jan 2024

10/10 Excellent

ADALI

Liked: Cleanliness, amenities, property conditions & facilities, communication
good spot
Stayed 2 nights in May 2024

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was functioning, spacious and clean that served us perfectly throughout our holiday to Cancun. However except to get what your paying for, the immediate surrounding area is essentially an abandoned high street and abandoned mall, which can feel a little creepy at times. As long as your content with this and are not expecting a 5* resort then this place is perfect for a holiday to Cancun on a budget.
Stayed 9 nights in Mar 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice apartment set up. I had the duplex with a kitchen and upstairs loft which was very spacious. The place is located in an older shopping center, there was parking for my rental, just have to let the parking guy know that you have a reservation. Beach access to playa caracol is very easy and the property is located very close to the dinning and night life but it’s far enough that you don’t get any noise at night.

2/10 Terrible

Kyaw

Disliked: Cleanliness, property conditions & facilities, communication
The room looks nothing like the pictures from the website. Room looks like jail cell and not safe to stay.
Stayed 2 nights in Dec 2023

2/10 Terrible

Mary

Disliked: Cleanliness, amenities, property conditions & facilities, communication
There was roaches on the bed and not willing to fix the issue. I do not recommend this place. We left early due to the bug issue and they did not refund us. Owner was not accommodating or helpful.
Stayed 3 nights in Jan 2024

2/10 Terrible

Tristin

Disliked: Cleanliness, amenities, property conditions & facilities, communication
We booked this stay and upon arrival, the check in desk was a small security guard desk. The security guard did not speak any English at all, so we struggled with communication. He could not find our reservation and had to call someone else. Finally, the person on the phone confirmed our reservation. He gave us our keys and wi-fi password and we went to our room. We unpacked and got settled. Before bed, we noticed that the window in the room, that was outlooking the hallway at a low height, had a broken lock. The window therefore, was able to be opened from the inside or outside, meaning if someone was in the hallway, they were able to open our window and could potentially get inside. It was late, and we had no other option but to go to sleep. We put a clothes hanger in the window to try to keep it shut, and also put a rack in front of it with glasses on it in case anyone did try to open it. We felt very unsafe there. In the morning, we ended up leaving the property due to feeling unsafe. I tried speaking to the front desk about it, but again, the person did not speak any english. I felt frustrated and defeated about the situation. We figured if we called Expedia, they could help us try to work it out as we booked 3 nights, but only stayed one due to feeling unsafe. We had to pay for another stay. Expedia did try calling the property but they told them they can't refund us. I'm not sure how you can expect someone to pay to stay in a room where anyone could get in. Very unsafe
Stayed 4 nights in Dec 2024

8/10 Good

SALOME

Liked: Amenities
La Ubicaccion muy conveniente y todo cerca.
Stayed 4 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, room comfort, communication

Muy buena ubicación

El hotel tiene una ubicación excelente , tiene lugares cercas donde comprar , cuenta con todo lo necesario para tu estancia
Stayed 1 night in Jun 2025

8/10 Good

Alicia Flores

Liked: Cleanliness, amenities, property conditions & facilities, communication
Buena ubicación con amenidades cerca y espacio agradable
Stayed 4 nights in May 2025

4/10 Poor

CARMEN ARLETTE

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Caro para lo que es. Sucio , no ofrece restaurante ni cuenta con equipo funcionando. La cocina no se puede usar. Electrodomésticos no sirven. Tuve que lavar contenedor de agua de Moo.

10/10 Excellent

Ashanty

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me encantó, es muy bonito y cómodo realmente volvería
Stayed 3 nights in Oct 2024

10/10 Excellent

Cristian Roberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sin duda la elegiría para mis próximas vacaciones.
Stayed 2 nights in Aug 2024

8/10 Good

Saul

Liked: Property conditions & facilities, communication
Mui buena ubicacion
Stayed 3 nights in Jul 2024

4/10 Poor

Clarisa

Disliked: Cleanliness, room comfort

Horrible

Lo único positivo es la ubicación pero nada que ver con las fotos. La plaza donde ubica esta abandonada, llena de escombros con una vista horrible e insegura en las noches. Sábanas, toallas y muebles manchados o rotos. No hay ascensor ni wifi.
Stayed 4 nights in Jun 2024

8/10 Good

Renald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Très bien situé, épicerie, magasin, restaurant tout est proche. Pour ceux qui aiment le nightlife, c’est à 5 minutes de marche du Coco Bongo. Condo avec tout ce que l’on a besoin de base.
Stayed 2 nights in Aug 2023

10/10 Excellent

Diego Omar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfecta ubicación y excelente el servicio del anfitrión 👍👍👍
Stayed 1 night in Mar 2023

4/10 Poor

ISABEL

Disliked: Cleanliness, room comfort, communication
A pesar de escoger la opción de pagar en el establecimiento, el proveedor me cobro 6 días antes de la estancia, y no me aviso el concepto con el que aparecería el cargo, por lo que tuve que reportar dicho movimiento al Banco lo cual me generó múltiples inconvenientes. En lo personal no
Stayed 1 night in Dec 2022

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tranquila