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Aparthotel

Hacienda Santa Barbara

Aparthotel units in Querétaro with memory foam beds

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Photo gallery for Hacienda Santa Barbara

Exterior
Front of property
Room
Bathroom
Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

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105 Hacienda Sta. Barbara El Jacal, Querétaro, QUE, 76186
  • Place, Querétaro General Hospital
    ‪12 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪14 min walk‬
  • Place, Galerías Querétaro Shopping Center
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪33 min drive‬

Choose your unit

View all photos for Basic Suite

Room

Basic Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Room

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Room

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite

Room

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Querétaro

Querétaro is home to Hacienda Santa Barbara. HILVANA Shoe & Fashion Outlet and Galerías Querétaro Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cerro de Las Campanas National Park and El Cimatario National Park. Looking to enjoy an event or a game while in town? See what's happening at Plaza Santa Maria Bullring or Josefa Ortiz de Domínguez Auditorium.
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What's nearby

  • Querétaro General Hospital - 12 min walk - 1.0 km
  • Plaza Santa Maria Bullring - 14 min walk - 1.2 km
  • HILVANA Shoe & Fashion Outlet - 15 min walk - 1.3 km
  • Galerías Querétaro Shopping Center - 15 min walk - 1.3 km
  • Acueducto & Mirador - 5 min drive - 4.6 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 39 min drive

Restaurants

  • ‪Toki Sushi Qro - ‬5 min walk
  • ‪Santa Fortuna - ‬5 min walk
  • ‪boba & drink - ‬4 min walk
  • ‪Hamburguerzo - ‬3 min walk
  • ‪Blume Café - ‬6 min walk

About this property

Hacienda Santa Barbara

Aparthotel units in Querétaro with memory foam beds
This smoke-free aparthotel features concierge services and a 24-hour front desk. Each apartment offers comforts like a memory foam bed and Egyptian cotton sheets, plus free WiFi and a Smart TV with digital channels. Added amenities include Netflix, a microwave and a minibar. Housekeeping is available on request.
Hacienda Santa Barbara offers 15 accommodations with minibars and an iron/ironing board. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch Smart televisions come with satellite channels and Netflix.

Bathrooms include baths or showers and complimentary toiletries. This Querétaro aparthotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Our prices include all fees. No hidden fees.

Amenities

Pet-friendly
Free WiFi
24/7 front desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet deposit: MXN 150 per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: MXN 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

This property does not have any lifts

Frequently asked questions

Is Hacienda Santa Barbara pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 150 per stay. Service animals are exempt from fees.

How much is parking at Hacienda Santa Barbara?

There is free parking nearby.

What time is check-in at Hacienda Santa Barbara?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hacienda Santa Barbara?

Checkout is at 11:00 AM.

Where is Hacienda Santa Barbara located?

Situated in Querétaro, this aparthotel is within 1 mile (2 km) of Querétaro General Hospital, Plaza Santa Maria Bullring and HILVANA Shoe & Fashion Outlet. Galerías Querétaro Shopping Center and Parque Canino Omar Herrera are also within 2 miles (3 km).

Hacienda Santa Barbara Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 181 out of 295 reviews
Rating 8 - Good. 75 out of 295 reviews
Rating 6 - Okay. 21 out of 295 reviews
Rating 4 - Poor. 9 out of 295 reviews
Rating 2 - Terrible. 9 out of 295 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Communication

Reviews

10/10 Excellent

Nery

Liked: Amenities
Todo excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, property conditions & facilities, communication
Beautiful place, I loved it. Affordable, clean, safe, and close to everything.
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent value
Stayed 2 nights in Oct 2023

10/10 Excellent

JA HYUN

Liked: Cleanliness, room comfort, communication
Everything was good except that Wifi didn't offer out of Mexico web service. The counter was kind.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms are very modern. I like the furniture. Desk and tv are excellent and the area for food prep is perfect. The bed is VERY comfortable. The court yard is nice.
Stayed 4 nights in Dec 2023

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good option
Stayed 2 nights in Jun 2024

6/10 Okay

Maria Angelica

Disliked: Property conditions & facilities
Main complaint was that this was listed as having A/C and it did not. It was extremely unbearable to sleep as it was muggy at night. We asked for another box fan to assist. The only reason we stayed was we loved the walkable location. I would only return if they add real A/C's to units. The price was good and we knew we would pay more since we would encounter weekend rates, so we decided to wait it out but it did not cool down.
Stayed 7 nights in Aug 2025

8/10 Good

Renier

Liked: Cleanliness, amenities, property conditions & facilities, communication
New facility, good value. However too hot temperature inside rooms. And the apartment policy does not allow you to bring beers to your place. In addition $ 500 Pesos deposit.
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room cleaning not done in four days.
Stayed 3 nights in Nov 2024

8/10 Good

CHRISTOFFER

Liked: Cleanliness, communication
N/a
Stayed 1 night in May 2024

6/10 Okay

Guenther

Liked: Property conditions & facilities, communication
Disliked: Cleanliness
Bed covers were either dirty or stained. Shower temperature was not steady and required constant adjustment otherwise one could get burned. Staff did not enforce the 10pm quiet time requirement. Parking is not enclosed and is very limited.
Stayed 2 nights in Aug 2024

6/10 Okay

Fernando

Disliked: Amenities, communication
While there were some positive aspects to my stay, there were a few significant drawbacks that impacted my overall impression. On the positive side, the property was quiet and, generally clean. However, I was disappointed to find that the ventilator in the ceiling was not properly cleaned, which detracted from the overall cleanliness of the room. Another issue I encountered was that the hotel charged for toilet paper. In my opinion, this is a basic necessity that should be included without limitation. Additionally, there was no hot water available for two of the four days I stayed. This was quite inconvenient and affected my comfort during the stay. Lastly, I felt misled by the fact that maid services were only included once every seven nights. This information was not clearly advertised in the room descriptions on the reservation platforms. I believe this should be clearly stated to manage guests' expectations. Overall, while there were some positives, these issues prevented me from having a completely satisfactory stay. With a few improvements, this hotel has the potential to offer a much better experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

gonzalo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sitio agradable
Stayed 1 night in Oct 2025

10/10 Excellent

Frida Godinez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente, el personal muy amable, la habitación es pequeña pero tiene todo lo necesario. La ubicación ideal, 100% recomendable
Stayed 1 night in Nov 2025

6/10 Okay

juan antonio

Liked: Cleanliness, room comfort, communication
La persona que daba las habitaciones, no tenía la experiencia suficiente, Estaba muy despistado y tardaba mucho, más de 30 minutos en cada servicio.
Stayed 1 night in Oct 2025

10/10 Excellent

Enrique

Liked: Cleanliness, room comfort, communication
Todo muy bien
Stayed 1 night in Oct 2025

8/10 Good

DELIA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Estaba muy oscura la calle , no había alumbrado
Stayed 1 night in Oct 2025

8/10 Good

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Me gusto mucho pero no me gustó que no hubo claridad en la reservación, tuve que pagar extra por llevar a mi mascota y no lo especificaron en la reserva, y también me pidieron pagar 500 pesos de deposito en efectivo que me regresarían al final de la reservación pero no llevaba efectivo y sin eso no me dejaban hacer check inn
Stayed 1 night in Oct 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me pareció una excelente opción, céntrica, limpia, cómoda, cuenta con lo suficiente para descansar, lo mejor es que es pet friendly. Yo solo buscaba pasar la noche y fue precisamente lo que buscaba
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy Paola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo bonito
Stayed 2 nights in Jul 2025

8/10 Good

Fabián García

Liked: Cleanliness, amenities, property conditions & facilities, communication
En general todo bien. Lo único negativo fue que rentamos dos habitaciones y en una la televisión nunca la pude prender. En la otra fue muy complicado poder verla. El estacionamiento es en la calle. Alcance el último lugar y todo bien pero no tiene estacionamiento cerrado. Lo positivo: La habitación muy limpia y cómoda, el wifi funciona muy bien y la regadera con bastante presión y agua muy caliente. El check in también fue eficiente y rápido. Te cobran un depósito de 500 pesos por habitación, que te deberían avisar desde antes para traer efectivo. Te lo devuelven cuando dejas la habitación. A pesar del problema de la TV y el estacionamiento abierto si lo recomiendo y si voy a regresar.
Stayed 1 night in Sep 2025

8/10 Good

Dolores

Liked: Cleanliness, amenities, property conditions & facilities
La propiedad está bien, limpia y cómoda. Las habitaciones son un poco calurosas. No me gustó que no se indica que se debe dejar un depósito en efectivo. Al llegar e instalarse la persona a cargo no fue tan amable para indicar el camino exacto a la habitación (es un poco enredado), pero sí lo recomiendo porque el precio es muy bueno y las instalaciones también.
Stayed 1 night in Sep 2025

10/10 Excellent

Blanca

Liked: Cleanliness, room comfort, communication
Lo único que puedo comentar es que alguien puso código en la TV y no se podía visualizar los canales locales
Stayed 1 night in Sep 2025

10/10 Excellent

Cintya Margarita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comodidad Lo único malo es que encontramos un cabello en las almohadas
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buen lugar para descansar muy limpio y bonito solo que le falta más lugares para estacionar vehículos
Stayed 1 night in Sep 2025