Avaliação verificada
10/10 - Excelente
Dylan G.
30 de ago. de 2022
Pontos positivos: Limpeza, check-in, comunicação e localização
Great Hotel Property
We had a great stay at Relias Freedom Club, but as it is a hotel it’s not exactly as the pictures show. Our first night there we were given the wrong room, the *economy suit* which only had a bed, bathroom, shower, and a mini fridge. The room we were supposed to have already had guests in it so we were unable to move into the room we booked. We understand mistakes happen but we received no compensation to make up for our trouble. We travel on a budget so being unable to make our own meals the first day was disappointing and to not have that acknowledgement of a mistake is a little frustrating. Hot water also runs out very quickly so be warned that only one person will get a warm shower if under 5 minutes. Once we were able to transition to our original booking the view and patio were amazing. Both of the workers at the front desk were absolutely amazing and extremely helpful in finding taxis as well and recommendations for things to do while in Sorrento. There is a bus stop close by, but generally runs every hour, the road up to the resort is fairly steep. We would recommend renting a scooter or car for easier transportation. The pool was the best part part of the resort although we did not spend any time in the spa. Overall we really enjoyed our stay here, but don’t expect your room to be identical to the pictures on VRBO.
Hospedou-se por 5 diárias em ago. de 2022