Private detached stone house overlooking a lake

Hello again George, I’m glad you had a good holiday. The steep staircase is clearly mentioned in the description, so I think it is a little unfair to take off a star because of it. Also, I wonder if the bars and restaurants you went to were just not open when you arrived, as the list in the house is the 2024 list from the local tourist office, so they definitely still all exist.

REVIEW LEFT BECAUSE I HAD TO REQUEST DAMAGE DEPOSIT. In all the time we have rented out our house (3 years now) we have never had guests who have broken so many items (including a very expensive Roman blind) and left the house in such a mess (dirt and mess everywhere). I have no idea what these people were doing, but I can guarantee that they were not “just sleeping” there, as they say in their review. Due to the broken blind (and a later discovered broken lamp and socket), this morning I had to request to keep their 100€ damage deposit - I have never had to do this before. This will not cover their damage but will go some way towards it. This is why this review was written, out of spite for this and I will contact Vrbo to see if it can be taken down. Saying the towels are disgusting and the cooking utensils were not a good standard is just an obvious lie if you look at all of our good reviews for cleanliness and how well equipped the house is, in here and on other sites. My husband and I work hard to make this house a beautiful, relaxing rural retreat for guests and we are upset and shocked about what these people did to our beautiful home - and how spiteful they have been afterwards.

I am so happy you had a nice holiday :) You should have received a message with the full address, instructions about where the house is and a Google maps link to take you to the exact location. The house is also signposted when you arrive. I am sorry if you did not receive this information - I will look into it.

Janet, we are very sorry that you felt that the coypu's spoilt your holiday. We advertise that the house is set in nature and this includes all of the wild animals, weather that's birds, coypu's or any other animal. It is not that we didn't want to do anything about the coypu's but they are wild animals and we can't control that. We have had many returning guests who like the nature including the coypu's and we have not had an issue before. The coypu's are not harmful and they run away if anyone approaches them.