Exquisite Shepherd's HUT With HOT TUB - Between Moor and sea

I am sorry you were not satisfied with your stay but as you were not here I thought I would point out a few facts. I had spent the day filling and heating the hot tub for the couple's arrival. They arrived to a hot tub that was at 42 degrees and holds nearly 2000 litres so would remain hot the whole for hours, as well as a spotlessly clean hut. I showed them how to use the hot tub and how everything in the hut works. I then gave them some spare wood for that night in case they needed it and told them they could buy there own wood or get it from me for £10 which would do there second night. As with the dog fee you were told all of this and failed to pass it on. I suggest you look at your reply on the thread on this booking site when I tell you there is a £30 dog fee, you reply (8.50am 3/6/26) "that's fine". If guests leave charcoal I leave it for the next guests. I don't know anywhere that provides free bbq coal, in fact I don't know anyone else who preheats hot tubs for arrival either. Having showed them everything and showed them the folder with all the information in as well. I said I had to go as I had bowling and a family meal booked to celebrate my daughter going off to university, one of the few times I had a chance to get out all summer! I then checked they were happy with everything the next day to which they said it was lovely. This is the first time I have ever replied to a review and the last time I take a third party booking as it very annoying getting unfairly reviewed on third party information. Thanks Mark