This review could have easily been 4 stars. Please allow me to share the Good, the Bad, and the Ugly. The Good: condo is in a beautiful old building, very secure, and in an excellent location. We loved the views from the private balcony; The Bad: we didn’t realize the lift does not go up to the penthouse. We could not navigate the twisty spiral in the stairs safely with our bigger luggage and had to leave them stacked in the stairwell as we carried our clothing up the stairs. Upon check in the AC was off and the unit 32C, taking several nights to reach 25C. Ugly: Prior to our arrival, we asked for an early check in (or luggage storage), and the name of the building (next to Eliseo Hotel) for our taxi driver. We were curtly told that the instructions had already been given. The luggage storage recommended was closed (Sunday) and we spent 45 minutes wandering around before we decided to leave our luggage in the hallway where we inadvertently met Tom, who kindly offered to store our luggage. The host immediately messaged calling us rude and sending us a charge for storage. Yet it took several days of messages to get the response from the host that the AC was working properly? As a licensed HVAC contractor, I suggest it is undersized. I might also mention we own 20 properties and manage several 1,000 a night VRBO rentals. If ever a tenant or guest has a concern, we offer a solution instead of an excuse. There are other fine places nearby for warmer weather or easier access.