David Sweet Suite

Dear Beverly, Thank you for taking the time to share your feedback about your recent stay at David Sweet Suite Apartment. We appreciate you bringing these issues to our attention. We're sorry to hear that the apartment was missing some basic amenities, such as shampoo and conditioner. We typically provide a welcome kit with these items, and we apologize if this was overlooked during your stay. We'll be sure to double-check our procedures to prevent this from happening again. Regarding the taxes, we understand that receiving the request for exact change while you were on the train was inconvenient. We will review our check-in process to make it more streamlined and less stressful for our guests. We're also sorry to hear about the difficulty you had with the taxi. We typically offer a private transfer service for our guests, and it's possible that our staff member was unable to find availability at that time. We'll be sure to reinforce the importance of finding alternative solutions when faced with such situations. We value your feedback and hope that you'll consider giving us another opportunity to provide you with a better experience. Please don't hesitate to reach out if you have any further questions or concerns. Sincerely, Isabella and Cecilia.