House with terrace in the heart of Naples: view of Vesuvius, Capri and Posillipo

We are sorry to read this review, particularly because the issues mentioned could have been easily resolved with a little more attention or a simple message to the host. First of all, the television was fully functional. The additional blankets were also available in the white cabinet next to the bed, where guests could easily find them. Regarding the cutting board, although we cannot exclude the possibility that a previous guest may have used it without cleaning it properly, this could have been immediately reported to us. We would have been more than happy to arrange for it to be cleaned or replaced. We always make ourselves available to assist our guests throughout their stay, and we believe that communication is essential to ensuring a pleasant experience. Unfortunately, in this case, some of the concerns raised appear to have resulted from a lack of attention to the accommodation and its available amenities, rather than from any actual shortcomings in the services provided. We welcome constructive feedback and always take genuine issues seriously. However, we also believe that reviews should fairly reflect the accommodation and the assistance offered by the host.