Canberra Lakefront 2-Bed with Pool,

Hi Carol, Thank you for taking the time to leave your feedback. We are glad that you found the property's location to be convenient and within walking distance of many restaurants. We do, however, note your overall rating for your stay. We are always looking for ways to improve the guest experience and would welcome any further details you may wish to share. We appreciate you choosing to stay with us. The MadeComfy Team

Hi Melanie, Thank you for choosing MadeComfy for your weekend getaway. We're thrilled to hear that you found the property centrally located and pet-friendly. We hope you and your furry friend had a fantastic time exploring the area. We appreciate your feedback and look forward to hosting you again in the future. Kind Regards, The MadeComfy team

Hi Jack, Thank you for sharing your experience. We're delighted to hear that you found the apartment well-presented and equipped with everything you needed. It's great to know that the lake's charm and the close proximity to restaurants, cafes, and bars enhanced your stay. We aim to provide comfortable and conveniently located accommodations, and it's wonderful to hear that we met your expectations. We look forward to hosting you again soon. Warm regards, The MadeComfy team

Hi Victoria, Thank you for your wonderful feedback! We're thrilled to hear that you loved your stay and found the apartment perfectly located and that your parents were comfortable. We're glad that the property met all your needs and look forward to welcoming you back for another stay! Kind regards, The MadeComfy Team

Hi Vicki, Thank you for choosing MadeComfy for your stay and for taking the time to provide us with your feedback. We're glad to hear that the property met your needs and that you had a great stay overall. We appreciate your suggestion regarding the access keys/fobs. We understand that having multiple keys would have been more convenient for you and your group. We will definitely take this into consideration and work towards providing the option for guests to specify and receive the required number of keys. Thank you also for bringing to our attention the importance of reminding guests to take their vehicle out of the garage before leaving the keys in the apartment on departure. We will make sure to include this information in our departure instructions to avoid any inconvenience for future guests. We hope to have the opportunity to host you again in the future and provide an even better experience. Kind Regards, The MadeComfy team

Hi Jenny, Thank you for bringing this to our attention, and we sincerely apologise for any confusion caused by the instructions. We understand the importance of accurate information, and we're reviewing and updating our instructions to ensure clarity for our guests. Your feedback is valuable, and we appreciate your patience. We hope this experience won't deter you from considering us in the future, and we look forward to the opportunity to provide you with an improved stay. Kind regards, The MadeComfy Team

Hi Leigh, Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed the apartment's location, comfort, and amenities for a pleasant stay. It's also wonderful that you found the gym setup worthwhile after locating it. We sincerely apologise for the challenges you faced with the arrival instructions and limited access to facilities due to the ongoing renovations. Your comments regarding clearer guidance for finding the car space, elevator use, and gym location have been shared with our team to improve the experience for future guests. Regarding the key access, we understand the inconvenience this may have caused. For security reasons, only one key is provided, but we are exploring options to make this process smoother and more convenient for guests. Your feedback is important and we hope to have the opportunity to host you again in the future under improved circumstances. Kind regards, The MadeComfy Team