This stay completely changed my opinion of VRBO. The property was not as advertised. The listing photos appeared outdated, and the furnishings were noticeably different and in poorer condition than shown online. The house smelled damp and musty, the flooring was coming apart, an upstairs bed was broken, and paint was peeling from the downstairs shower ceiling.The basement master bedroom door would not close, creating privacy concerns. The bedroom connected to an unfinished storage area used to access the laundry. The area contained a mattress on the floor, personal items, broken appliances, old shower doors, and other clutter. Combined with poor lighting and a damp smell, it felt unfinished and unwelcoming. The basement stairs were steep, narrow, and had a broken railing.After one sleepless night, we worked through multiple VRBO representatives to contact the owner and were eventually allowed to leave early. While we were away at a softball tournament, the owner locked us out before we could retrieve our belongings. We rushed back, but the house was already locked. Calls and messages went unanswered until we called from a different phone number.Despite leaving after one night, we still paid for nearly the entire week plus cleaning and service fees. Take screenshots of everything. This is the second major issue I've had with VRBO, and it will likely be my last. I would not recommend this property or the platform. I cannot say enough to warn guests to stay away.