APARTAMENTO ARCO DO TRIUNFO

Thank you so much for this very nice review. Congratulations for the marathon and hope to welcome you again in my apartment

Dear Barbara, thank you for the review. I am surprised with your comment on "limited closets and drawers". We put so many! Did you notice there was a "hidden" closet in the corner of the living room? When we remodeled entirely the interior design, we choosed a hidden style for the closets, meaning they look like the walls

I am very badly surprised with your severe and unfair review. What a disappointment, I don’t understand. I want and I need to answer every points. The pictures of my listings are exactly the same as the reality. We always clean thoroughfully the apartment, my apologies if we missed a glass or a knife. There are paper towels in the upper closet of the kitchen. There is handsoap in the bathroom, in the kitchen and spares ones in the drawers of the bathroom. I am not providing coffee but there are 2 coffee machines, a standard one and a Nespresso. I am nowhere mentionning in my listing there is AC in the apartment. There are 2 fans and an air cooler. Concerning hot water, I am very sorry for this. This is a topic totally out of my control because the hot water is coming from the building not from my apartment. There has been indeed an exceptionnal and very temporary shut down which is now fixed. Again I am sorry for this. On my side I could say I was a bit disappointed with your communication. You informed me the morning of your arrival, after we had already prepared the apartment, there will be 2 additional persons with your daughters and you will be at the end 4 persons instead of only 2. We had to go back to the apartment before your arrival to prepare an additional bed. I wanted to please you then I didn’t complain at the time and I didn’t even charge you for the extra fee which comes normaly for 2 extra persons. Then overall all your comments are really inappropriate and disappointing !

Thank you for this nice review Tim. It was a pleasure to welcome you. It is true there is no AC in the apartment but I hope you have seen the big fan which is available in the closet of the bedroom. Also a good thing to know with my place is that it is so quiet and so safe you can leave all windows open at night on both sides of the apartment to get some fresh air. That's a pitty if you didn't do so because this way the ventilation of the apartment is very efficient and the place comfortably fresh at night.

Thank you very much for this nice review. It is true it was very hot during your stay. We are not used to such high temperatures. Fortunately sleeping all windows open on both sides of the apartment helps. I also have now a big and efficient fan.

I am sorry you came during a very unusual heat wave. Did you leave the windows open on both sides of the apartment, in the living room and in the bedroom ? If you do so you are able to get the fresh air at night. Also I just purchased a new air cooling system. That’s a pitty he didn’t arrive before your stay. It is now available in the apartment.

Dear Sylvie, Thank you for the review. It's a pitty you didn't tell me earlier during your stay for internet and the TV because it is working very well. We could have fixed this issue very easily as we did for the shower. Sorry for this anyway and hope to see you again