4/10 - Insatisfatória
Eva R.
25 de novembro de 2023
Pontos positivos: Limpeza, check-in e localização
Pontos negativos: Comunicação
Lovely home but I don’t think I would come back
The house was gorgeous and location was great. Kitchen well stocked. However, there were good reasons I would not come back. We stayed the full capacity of guests and whatever you do, do NOT sleep on the pullout bed! It was dangerously uncomfortable, and I’m not even being dramatic. I woke up barely being able to walk and I’m 28. Our group had to get a hotel for the 2 guests sleeping on the pullout bed.
There was also no bedding for it, just a mattress topper and a sheet. We used pillows from other beds and a throw blanket but not having bedding besides a thin blanket for a house that advertises for staying in the winter is quite terrible.
There is no communication with the owner outside of Monday-Friday work hours. This bothered me the most!! Most people go on vacation on the weekend, and if you have a problem that’s anything short of the house being on fire, you’re completely screwed and gotta figure it out yourself (aka the bedding). They give an emergency number with a very rude list of reasons to not call it and in my opinion, lots of things on that list would definitely be considered an emergency! I’ve never not been able to contact an owner with issues like no bedding… Or Wi-Fi stops working, or there’s a bug infestation (reasons they made clear are not emergencies).
Also there’s zero service, which wasn’t a problem because we could just use Wi-Fi but that could be very bad if it wasn’t working. Also no garage code. And the driveway can barely fit 2 small cars.
Eva R.
Hospedou-se por 3 diárias em out. de 2023
