8/10 - Boa
melody j., England
22 de outubro de 2022
Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
Pontos negativos: Comunicação
Nice little Break - Communication could have been better
The property is great for 4 people, spacious rooms the furniture is modern and contemporary, it was clean and the sofa and beds were comfortable. Small decked area with couple of sun loungers and table and chairs and private parking.
The added bonus of the bikes was appreciated! The owner lives on site and the view from their property of the lake is amazing.
The position of the property is perfect. A short 15 minute cycle ride to Annecy which is absolutely beautiful full of history and lovely restaurants.
On the negative side we did feel the villa lacked a 'personal' touch - there are no curtains or blinds at the downstairs windows and there weren't any board games or cards. There is also no washer or drier and I think if you were there for more than a week you would need this. The downstairs WC would have been better served as a small utility room. We also had no welcome pack at all, no cleaning products, no milk/bread - other people have stated they had a bottle of chilled champagne??? There is also no information book at the property as you would normally find - no instructions for the cooker or electrical information and nothing on medical emergency. Also the air con was broken and was not fixed during the time we were there.
Our first time booking with Vrbo. and we were a little disappointed in the communication from the owner. We didn't receive any notification that the money had all been received until we requested this and despite being informed that arrival instructions would be available 2 days before arriving this wasn't received till the day before with the reason given, because he had tenants in till the day we arrived?
melody j.
Hospedou-se por 4 diárias em set. de 2022