Wonderful Villa Palme, with swimming pool, garden, free Wi-Fi, for 14 people

Thank you, Tom, for choosing Villa Palme for your vacation. We're happy you enjoyed your stay. Thanks again.

Thank you for your review. We are happy to hear that you had a good experience and were very satisfied. Thanks, Felix.

Thank you, Lori, for your lovely review. You were a fantastic guest and respectful of the property. I recommend other hosts to welcome Lori into their home. Thanks again.

Bob and his team were fantastic and kind people, with whom we had excellent communication. They treated the villa as if it were their own. We will take up the suggestion of installing a ceiling fan for the outdoor kitchen. I hope to welcome such a friendly group in the future. Thank you Bob

Susan e i suoi amici e familiari sono stati degli ospiti fantastici. Ringraziamo tutti per aver rispettato la casa, le sue regole e per averla lasciata pulita. Grazie ancora!

Thanks for the review. You all have been kind and fantastic guests. We hope to see you again in the future.

Thank you for your nice review,. You were kind and friendly guests. I hope to welcome you again.

Thanks for the review. We are happy that you enjoyed your stay at Villa Palme. We hope to see you again. Thanks again.

Amy's group who just stayed at Villa Palme was among the best groups of Guests we have had. Respectful of the villa. They left the villa clean even though there were 10 people. They were kind and nice in communication. We are very happy with Amy and her group. We hope that in the future they can return to Villa Palme. They are welcome! Thanks Amy!

Ken and his family were amazing guests very nice and friendly. I would be very happy to welcome them again some other time. Thank you Ken.

Karen and her group were great guests! They respected the house and its rules and left the house very clean. We were happy to be able to host them and we look forward to meeting them again. We accept Karen's advice to draw up a written guide to easily find restaurants and places to shop etc ... In truth, we haven't done this before, because every guest we've had in the last 8 years has always asked us for this information at check-in and we immediately helped them with a list on WhatsApp. We're sorry they didn't ask us. But what Karen says is correct, namely, that we should let guests find a list regardless of their request. So, we thank Karen for her advice which will surely improve our reception service. Thanks again to Karen and her group.

Thanks Ali for your review. We are satisfied that you enjoyed at Villa Palme also for the Sicilian cooking activities with pizza and cannoli, which I have proposed to you. We hope to welcome you again at Villa Palme. We will be waiting for you in the future! Thanks again!

Thank you for your beautiful review. We are really happy to know that you are satisfied with Villa Palme. For other Hosts I highly recommend having the fortune of welcoming Dawn and her family, because they are kind, friendly and very respectful of the house. They left everything clean and respected the rules. We hope to welcome you again.

Thanks Rebecca for your feedback. We are happy to hear that you enjoyed your stay at Villa Palme. For us it is a great satisfaction when we manage to make our guests' holidays pleasant. Thanks again!

Thank you Adele for your review, it moved us! I hope you can come back, it will be a pleasure. I highly recommend other Hosts to be able to welcome Adele's group who used the house as if it were theirs. A very kind and nice group. Thank you again for choosing Villa Palme.

Joseph, and his family were a well-organized group and the villa was used as their home. In fact they kept everything clean. When they left, the villa was as if no one had been there. They respected the house and their belongings. I really recommend having Joseph as a guest. I hope they can return to Villa Palme, they will be welcome. Thanks Joseph!

OK

Susan's group was a nice group that we had good communication with. They have respected the villa as if it were their home. I hope to be able to welcome them back to Villa Palme.

I am sorry to have to clarify the truth of things in the answer. First of all, the room was used the whole time, so this is not true, because we intervened immediately to solve the problem in 1 hour, when they told us that in the corner of the room in the garden water was dripping from the roof in the corner of the room, this happened because a storm of wind and rain moved some tiles and with many leaves blocked the water drainage from the drainpipe. When my wife and I immediately went to the place while it was raining I climbed onto the roof and solved the problem. My wife dried the little water that had entered, but a smell of humidity created by the water had been created, but we perfumed the room and solved the problem. About the room that has access from another room, the guest did not specify that first of all it is explained in the description of the villa that two rooms have a connecting door, but they also have an independent access from the patio, so if the guest does not like the connecting door, just lock it and use the independent doors to enter and exit. So the first complaint was an event caused by very bad weather, but that was immediately resolved and the second complaint is non-existent, because there are independent accesses and it is an option written in the description of the ad.

We are very happy to know that your experience at Villa Palme was as amazing as you say. For us, this is great satisfaction for the effort we put into making our guests' stays unique, to help them and make them feel at home. We thank you for having treated the villa impeccably, we would be very happy to host you again in the future. Thanks again

We're happy to hear you loved the villa, but we're sorry to hear of certain false claims you made. I'm referring to your complaint about the request for greater communication and respect for privacy. Communication and privacy are guaranteed at Villa Palme, as demonstrated by 11 years of reviews, all 5-star. Regarding communication: for each reservation, we create a messaging group with the guest who booked, and the guest can then add their friends and family to the group if they wish. All this is to provide a better service and share all the information we begin sending before arrival and during the stay, including: maps and itineraries for easily reaching the villa, places to visit, recommended tourist tours, additional recommendations for restaurants, bars, supermarkets, beaches, and all links to the relevant maps. Regarding privacy: we've sent out notices in the messaging group informing you that we'll be visiting the villa to perform the necessary checks on the pool water quality, water supply, and gas, to ensure the house is in excellent working order, especially for long 14-night reservations like yours. This all happens in the technical rooms outside the house, which we access through the main gate, but remain outside the house, without invading your privacy. In this information, you occasionally responded with "OK, we're here" or "we need to leave." On one occasion, you didn't respond; perhaps you didn't read the message, and we came because we needed to, but we had warned you. Everything we're saying is demonstrable, and you can verify it from the messages we've exchanged with your entire group. Even though you didn't always respond to our notices, we still gave you 5 stars overall, including for communication. We don't understand the garbage outside the gate, in fact there are six containers for separate waste collection, which in our municipality is door-to-door. Every day, municipal workers come by to collect different types of waste, so everything is spotless; we really can't understand what you're referring to. About the lack of sidewalks, that's true, but that's because a large villa like Villa Palme, with its large pool and garden, isn't in the city, but on the outskirts, on a well-lit suburban road. However, it is a suburban road, and as such, like all provincial and state roads, there are no sidewalks; otherwise, you would have had to rent a house in the city. Thank you for your time, anyway.

We were happy to get to know you and your friends. Thank you for having treated the house as if it was yours. We appreciate your great availability and kindness. Thanks again and hope to welcome you in the future!

Annamarie's group despite having been 14 people, they were a quiet and happy group to stay at Villa Palme. They used the villa for their vacation as if it were their home, very respectful of it and its rules. They asked us for advice on what to visit and we were happy to help them. They asked us to have a private Chef in the villa, whom we contact, on their behalf and we are happy with the satisfaction that Annamarie wrote in the review about Chef Liliana's private service. We had friendly contacts with them, but above all very familiar, in fact it seemed that we had known each other for a long time. We want to thank Annamarie for what she wrote in the review, we are really pleased that both her and her group have enjoyed it. We hope that in the future Annamarie can decide to spend another holiday at Villa Palme. We would be happy to welcome you in the best way. Thanks again to Annamarie.

Thank you, Ralf, for being very kind and respectful hosts, leaving the house clean and tidy. We couldn't have had better guests than you. Thank you so much for everything. We hope to welcome you again in the future.

Anja and her friends were a united group and respected the villa. I recommend to other Hosts that they can host Anja and her group. I hope to be able to welcome them back. Thank you Anja for choosing Villa Palme.