2 bedroom apartment, beach, near downtown, pool, parking

I always receive any constructive criticism to improve the comfort of my tenants, but in this case, I think that the city of Alicante, the Albufereta district and the apartment have not met your requirements and expectations for your first holidays in Spain. I want to point out that so far I have the rating of 4.9 out of 5 and I am superhost, which contrasts with the only bad rating and negative comment that you have just given and which casts doubt on years of work. To your criticisms that there are not enough restaurant terraces or entertainment for you in November or that the beach is not in good condition, I will answer you that this beach has "la bandera azul" which corresponds to quality criteria and that the second beach (Playa Almadraba) was a recommendation to walk with your dog (they are normally prohibited on the beaches) and that if you want more entertainment come in the spring or in summer and not in low season. Regarding the apartment itself, I tried to respond to your requests and resolve your criticisms (netflix on the tv, addition of bed linen and reconfiguration of the router following mishandling). The 2nd bedroom, you didn't even use it and you criticize a bed that moved. As I accept criticisms that make sense, we have taken the necessary steps to ensure that the bed no longer moves and the condominium has made the repairs following the strong storm during your stay, reaching a yellow alert due to winds in Alicante. I am sorry that your experience was not pleasant because our best reward is the satisfaction of our customers.

Merci beaucoup pour votre appréciation. Prenez soin de vous :-) A bientôt.