Quinta Napoleon Elegance and Confort

Thank you for your reply. We hope that you enjoyed your stay. The house is set up to receive big families, big groups even host events so the kitchen its over sized to occomodate all of our guest. Its always occupied by the renting party only whereas hostels are shared and that wasn't the case. The Quinta was reserved only for your family. The people that take care of the Quinta unfortunately don't speak English but I do and we were able to speak on the phone the couple of times you requested. My apologies if there were times you couldn't speak to us but I mentioned we were available and a phone call away if needed and you were given our number to communicate via Whatsapp. I do understand that could be overwhelming but know we are always striving to take care of our guests the best we can. And again forgive us if we weren't able to communicate.