Mansão no Topo da Montanha! 5 Min do Centro, Cinema Privado, Hidromassagem, Academia, Piscina Aquecida

It was a pleasure hosting you! Thanks for the feedback.

Thank you for your feedback. It was a pleasure hosting you. We have since updated the pots and pans and have two distinct sets available for guests. We apologize for the oversight!

It was a pleasure hosting you! Look forward to hosting you in future.

It was a pleasure hosting you! Thanks for the feedback.

Thanks for the review and we are glad you found the house perfect for your family and the views incredible! Given issues we have had with some guests attempting to throw unauthorized special events we do ask that we be notified of additional visitors outside the original guest count. We did allow your added guests for this rental but asked that you just communicate this to us beforehand. Next, due to the number of second story windows and high ceilings we asked guests to keep some blinds closed to minimize heat exposures. Since the time of this review, we have installed an upgraded central air system to supplement the existing one so this is no longer an issue. These are unrelated to neighbors or our consideration of your being welcome to the space but practical concerns for our management.

Glad you enjoyed your stay and thank you for the feedback. In terms of your comments: 1. We will be sure to provide signage of wet floors or stairs if slippery directly after mopping. I know in your case due to the requested courtesy early check the cleaners worked quickly to finish up and mopped the floors prior to arrival without adequate time for these to dry as is normally the case. Our apologies! 2. I know there were babies in your group and they are always welcome. However, we discourage guests from flushing baby wipes down the plumbing as it could effect the plumbing. This issue was reported on the morning of the second day of the rental and the handyman Jared indicated this was due to a mass of cotton wipes that were flushed. We had it resolved the same afternoon and apologize for any inconvenience. 3. In terms of the light switches these are standard Lutron digital light switches and instructions for these were included in the welcome material but we appreciate the feedback and have created placards for each room where there are installed w bullet points for ease of use. 4.The opener batteries did run out. We are happy to send the handyman Jared for immediate resolution but for those guests that prefer to address these quick fixes on their own we have since put a screwdriver set and jumbo pack of batteries in the entry credenza. 5. Strip beds and wash and store dishes - We appreciate this but is not necessary and as we take care of these items so you can enjoy your time. Hope this helps and thanks again for all the helpful feedback!

Thanks for the opportunity to host you!