Pet-Friendly Studio w/ Fire Pit in Olympia!

We sincerely apologize for the challenges you experienced during your stay and truly appreciate you taking the time to share your feedback. Your comments came as a surprise, as we strive to ensure a comfortable experience for all guests, and during your stay you shared that everything was wonderful aside from the power outage. The outage was the result of a major storm that affected the entire area, and while it was something none of us could have anticipated, we truly understand how frustrating it can be during a trip. We also want to clarify that this isn’t a common occurrence for the area. During your stay, we shared that we’d be glad to reimburse you for any water or ice you needed to keep your food safe while the power was out. We did not receive any additional concerns until the last day, when you mentioned that the loss of water and a few minor maintenance items made it difficult to complete the checkout instructions. We certainly understand how the outage contributed to those challenges. This experience has prompted us to review and update our emergency supplies, including adding coolers, ice packs, and extra water to better support future guests in similar unforeseen situations.