Lake Front Cottage with Loft in Narrowsburg!

Hi Michael, thank you for your feedback and for highlighting the positives about your stay, such as the cleanliness and communication. We followed up with the homeowner after reading your feedback, and they wanted to share the following:- Loft Access: We're sorry to hear that the ladder to the main bedroom was a concern. - We strive to ensure our listing photos and descriptions accurately reflect the unique layout and access points of our property, including the loft ladder. We will review our listing to ensure clarity and prevent any future misunderstandings.- Responsive Service: We're glad to address issues promptly, and pride ourselves on being available with a good team to help when issues might arise, ensuring the comfort during your stay.- Listing Clarity: Based on your feedback, we'll reassess how we present the property’s features, especially unique aspects like the loft ladder, to enhance understanding for future guests.We appreciate your input, which is invaluable in improving our guest experience. We hope to host you again, ensuring an even more comfortable stay.