Stunning CBD Lux, Heated Pool, Gym, Sauna, Steam

Thank you for your feedback, and I'm truly sorry to hear that your stay didn’t meet your expectations. You were actually our very first guest in this apartment, and we genuinely appreciate your comments — they’ve helped us make some immediate improvements. We've since reviewed and clarified the listing to avoid any confusion about the balcony, and our maintenance team has already checked and resolved the oven issue. The apartment is compact but thoughtfully styled, and many guests love the location and convenience. We do understand your concerns regarding the shared garden space and have passed this feedback on to building management, particularly around pet use and cleanliness. We use a secure key pickup point nearby for flexibility, though we understand this may not suit everyone, and we’re always reviewing ways to improve the arrival process. While we’re disappointed that this was your first less-than-ideal Stayz experience, we do value your input and hope your future travels bring more enjoyable stays.