The unit was beautiful, spotless, and the beds were exceptionally comfortable. We especially loved the spacious balcony overlooking the mountain and the unbeatable location, with easy access to Cranmore Mountain, restaurants, and shopping. Communication with the owner was exceptional from start to finish, making our stay seamless. We would absolutely stay in this unit again.Unfortunately, our experience with Cranmore Mountain itself was disappointing. We spent well over 100 on unlimited activity passes, but my elderly mother was unable to join us because she wasn’t feeling well. The following day, we explained to both an associate and the manager, Sheryl, that we were staying at the resort, had already spent a significant amount on activities, and planned to have lunch at the summit restaurant. We simply hoped for a small courtesy so she could join us, but our only option was to purchase four scenic lift tickets for about 125.We also reported a serious safety concern after a large pool umbrella, which did not appear to be properly secured, was lifted by a strong gust of wind and blown directly toward my mother. She was able to stop it before it struck her, with help from another guest. Although Sheryl said she would follow up, we left feeling our concerns were not taken seriously. We also found several rides unsettling and overpriced. While we’d gladly return to this wonderful unit, we would not purchase the mountain attractions again.