TEA&CHILL T2 Cabeça nas Nuvens - Perto da estação

Thank you for your comment :). We also enjoyed your visit. Just to avoid any misunderstandings. Cynthia booked this apartment but when she arrived, as the apartment was on the 5th floor without an elevator and it was complicated for her, I decided to move her to another apartment, larger with 2 bedrooms, which had an elevator. The written comment is therefore for this apartment and not the one in the current advert. Thanks.

Hi Jared, thanks for your feedback, I'm sorry that you didn't enjoy your stay as you should. First off all, In the flat description, the floor is mentioned, which must have escaped you when you made your booking. What's more, the floor is still mentioned in our exchanges, for those who didn't pay attention to the first line of the description which mentions it. Also, the staircases in this building are extremely wide, especially for Parisian buildings which often have narrow staircases, which is not the case here. Regarding your comment about the cleaning, I'm going to talk to the cleaning team so that they can improve. Finally, regarding the door of the bathroom, it closes without worries, when you have this type of questioning, do not hesitate to ask questions as you did on specific requests like arrival earlier or other questions about the apartment. Thank you for the pun on TeaΧll, even if it's irrelevant... the ad doesn't mention unlimited coffee or tea, also our name is for the owners not the guests. On that note, I wish you all the best for the future.