Avon Condo with spectacular location and amenities

Unfortunately our gas fireplace broke before Kayte's arrival. We let her know ahead of time and offered her a discount for the inconvenience. She never canceled her reservation and didn't show up for her stay, therefore making her ineligible for a refund from VRBO, who handled her booking.

I am so sorry to read this and hear you were unhappy with your stay Beth. We have honestly never had a complaint about cleanliness. I can assure you that the condo is professionally cleaned before every stay. I apologize about the towels and have discussed it with the office and cleaning crew, and it will NOT happen again. All the sheets and towels are always freshly laundered and we have personally checked into the condo many, many times right after it has been cleaned and the only smell we've ever noticed is that of cleaning products. There are some stains on the carpet, which is unfortunately something we can't avoid when we have guests continually walking on it in ski boots, but we did just have the carpet professionally steam cleaned this fall. My renters who stayed directly after these guests had a terrific time and have already rebooked for the same week next winter. Again, I apologize Beth.