The location of this home is excellent and was the highlight of our stay. Unfortunately, the overall experience did not reflect the holiday rate we paid.From the day we arrived, there was one issue after another. Of the home's three TVs, only one was fully usable. The loft TV had no remote, the basement TV had no remote and the internet downstairs wasn't working, leaving 4 adults and 4 teenagers sharing one TV each evening. The dishwasher didn't work, so we hand-washed dishes for all of the week. The oven repeatedly displayed error messages and took nearly 90 minutes to cook frozen French fries. We also had to purchase kitchen cleaning supplies because there were none provided. When replacement TV remotes were finally delivered, they required batteries that weren't included.Instead of relaxing, we spent our vacation troubleshooting issues, waiting on maintenance, exchanging messages, and even being asked to reset electrical breakers ourselves.. something I wasn't comfortable doing in a home we were renting.The home also does not have air conditioning, we were told it was "mountain air." That may be fine during cooler months, but it was warm at night! The "property manager" was pleasant and tried to help, but unfortunately the issues remained unresolved during our stay. The most disappointing part was that despite the number of documented problems, the owners declined to offer any adjustment.Would not recommend!