The Southside Estate

Thanks much sir we always appreciate your kindness and understanding We always appreciate u always stay with us. You and the kids are wonderful

Thank you very much we appreciate everything.

Thank you so much we appreciate everything inputs. You're welcome back anytime. We appreciate your kindness,understanding and your business

Welcome miss Amber Just checking if everything is going ok Amber reply:Hello! Thank you so much for your hospitality. The property is wonderful! We are getting along just wonderful if we have any issues we will reach out. Thank you! Me: Good morning Am glad everything is going well You guys have a blessed day Me: Greetings I have a question U book for 6 kids and two adults Am seeing more than that Me: Please whoever is park by the street needs to move their car. We been having issues with parking on the street with the neighbors Amber reply: Not all are staying. I will ask them to move the car. Amber reply: We do not feel comfortable with you watching us like this. Me: I fully understand not all of them are staying Just to be on the safe side We need to know at all times guests that are coming to visit and how long they're staying. We been dealing with lot of people's book for a smaller numbers and having people there all day. So people that are not staying How long are there going to be there? Amber reply: Not sure. Me: Let me know soon Next time if u having people's over let us know ahead of time Amber reply: Sir, I have paid you the fee you required to stay in your house. What we do is none of your business, none of it is illegal activity. And we are following all your “house rules” If you don’t want ppl at your home then don’t rent it out. And the condition of the property and the quality of the games is subpar if that. We are not causing any damage or doing anything to your property. I would have never rented your property if I knew this was going to be a problem. This makes me think you have hidden cameras in the house as well. Amber reply: But, I’ll let ya know. Me : U pay for 8 guests which is acceptable We both agree on that part It's my business to know if anyone else's is there. You're making it a problem I just asking questions which are very reasonable The house instructions stated that completely Me: I don't have issues with any one booking with us at all People always inform us if extra people will be coming to visit Its that simple Me: Only registered guests are permitted on the property No additional visitors without prior approval Maximum occupancy must be respected at all times This is all I was saying Amber reply: I’ll update as soon as I can. Amber reply: An additional two ppl will be staying. Me: Ok that its twenty-five dollars Per person Making the total fifty dollars Funny how people lie That was our conversation on vrbo platform yesterday. U book for 6 kids and 2 adults and you have over 20 plus your entire stay. You had an and authorized party, all day till 3am Never fellow any house rules I was very professional not kicking you guys out. You called vrbo and lie, that I have cameras inside the house U know very well that's a lie U hadn't any complaints until I catch your lie and scam. U guys trashed the whole house, damage onr tv. Videos and pictures don't lie. Claim department will be contacting you soon. I have proof of everything The guest violated the booking terms by bringing additional unapproved guests to the property beyond the number included in the reservation. Extra guest fees were clearly disclosed on the site and house instructions applied according to the listing rules and occupancy limits. Which u haven't pay Throughout the stay, we communicated with the guest only regarding property access, occupancy compliance, and standard hosting responsibilities. At no time was there harassment or inappropriate conduct. All communication records are available through the Vrbo messaging platform. The property was professionally cleaned and prepared prior to arrival. No cleanliness concerns were reported immediately upon check-in, which would normally be expected if conditions were truly unacceptable. Had the guest notified us during the stay, we would have addressed any legitimate issue promptly. Regarding the listed complaints: Outdoor furniture and amenities were functional and accurately represented in the listing. Grill usage instructions and available amenities were disclosed in the house instructions. Sufficient towels and linens were provided based on the approved guest count on the reservation. The guest exceeded the approved occupancy, which directly affected towel and supply usage. The property was inspected after checkout and damage to the television was discovered, which was not present before the stay We provide quality and first class hosting Over see years nobody's that stay with us. Will ever agreed with your fault analysis

Thank you very much

Thank you sir We want our guests to feel comfortable at all times

Thank you we appreciate your inputs. You're welcome back anytime.

We appreciate your and your team Very understanding and respectful You're welcome back anytime time

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Thank u so much We appreciate your family. You guy's were more than wonderful

Thanks so much u guys were wonderful

Thank you so much I guys were more than wonderful

Wonderful guests thank you for everything

Thanks much appreciated, u guys were wonderful

Thank you

Much appreciated my brother u and your team was more than wonderful Am very grateful for all your understanding and kindness

Thank you so much You and your team were wonderful

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Thanks so much we appreciate you and your guests

Thank you much appreciated You’re welcome back anytime

Thank you so much

Thank you so much