Where do I even start. Booked this cottage for a long weekend with family, my brother came all the way from Toronto with his pregnant wife for what was supposed to be a relaxing trip. It wasn't.Fridge wasn't cooling from check-in. Host's response: "the previous guests didn't complain." Took almost 6 hours for her husband(not a technician) to show up, clean the compressor, and hope for the best. They did send a cooler and ice, but by then half our food was already spoiled(we do appreacite that). Also found dried coffee behind the fridge, so "cleaned before arrival" is a stretch. Next day the toaster broke, took a couple hours to replace. Then the water started smelling like sewage unusable for brushing teeth or showering. Reached out again, got the same line: "previous guests didn't mention it." They changed a filter, but the smell never went away, and she eventually said there was nothing more she could do.Two of three nights without a working fridge or clean water, the basics, on a 1,300 stay. Spent a good chunk of the trip going back and forth with her instead of relaxing.When we asked for a refund, she agreed but only if we vacated within an hour, at 9:30pm, on a holiday long weekend, knowing we had nowhere else to go. We stayed. No refund followed. Her reasoning: "you stayed, so you're paying for the nights you stayed." She did refund the remaining night we didn't stay.For someone manging 60 properties and apparently no real maintenance team. Would not recommend.