2/10 - Terrível
Katie D.
30 de out. de 2025
Pontos positivos: Check-in
Pontos negativos: Limpeza, comunicação e precisão do anúncio
The cabin unfortunately is not in the same condition as it appeared in the photos. There were crumbs in the upstairs beds, hairs and dirt visible in the sheets, and the bathrooms were filthy. The rugs around the base of the toilets had visible dirt and hair, so they weren’t cleaned or vacuumed between guests, and the shower had hairs and moldy green and black slime on the grout. There was mouse poop in the kitchen drawers with the towels and the hot pads as well. The dining room table chairs are plastic, so if anyone heavy or old would sit in them it wouldn’t be safe. I reached out immediately to the owner, and let her know the closet in the master bedroom had a damaged door, and then also made her aware of the cleanliness issues. I spent the first night washing ALL of the sheets bedding and towels in the house. She offered to send the cleaning staff (the same cleaning staff who left it in this state) in the morning but I couldn’t stomach sleeping in the beds like that so I did it myself. I didn’t hear back from her until the afternoon the next day to which she said she would refund my cleaning fee…… however that has not happened and it’s been almost a week since we checked in. This place is pretty from the outside and has a lot of potential but it doesn’t look like the pics online and they have let it go to pot. We have rented for years in the area and never had an issue, I was incredibly disappointed and would not entertain coming back here. FILTHY
Katie D.
Hospedou-se por 3 diárias em out. de 2025
