We liked the property and enjoyed our stay, but there were a few items that needed attention.The access codes for the front door did not work and it took about 15 minutes or so to get in. Rhodina (I'm guessing at the spelling) was very sweet and responsive to our trouble entering, and after about 30 minutes we had a new code that worked.The baths and bedrooms were pretty clean, and the mattresses very comfortable, but the kitchen needed cleaning, which we did, taking about an hour to complete. The counters were sticky and most of the pots and pans needed a good scrubbing, and the floor needed mopping. We found mice droppings in one of the drawers with some shredded paper and plastic, so it was pretty easy to see. The oven failed on day 2. The deck was pretty dirty and needed a good scrubbing before we let our kids play on it. Plus a deck board near the grill was warped and sticking up making for a major tripping hazard. The AC in the game room didn't work and it smelled badly! We had 3 repairmen out over the next couple of days and the oven was repaired (They also provided a mini oven!) . The AC in the gameroom had to be replaced but was not during our stay. The wine fridge was also broken. I was looking forward to playing horseshoes, but there was only one shoe. The tv remote was missing in the main bedroom - we could watch but had to get up and adjust the volume manually.Still, the house is very nice and your staff very responsive, but it's in need of a little TLC.