Crystal Calm, Suite 2

To clarify for future guests, the property is and has been listed on VRBO as having one bathroom, not a bath and a half. This has been verified directly with VRBO. Regarding air conditioning, the listing notes the living room split unit, which is shown in the photographs. Bedrooms include fans and noise machines, also described in the amenities. As the building is historic, features such as creaky floors and steeper stairs are accurately reflected in the photos and description. While we always strive to make guests comfortable, many of the issues raised reflect personal preferences rather than inaccuracies in our listing. We reinforced the rental agreement and house details that were agreed to at booking, and we did so respectfully. We regret that this property did not align with your expectations, though we encourage future guests to review the listing photos and details carefully to ensure it is the right fit.