Refúgio aconchegante em Lake Louise | Jacuzzi + Lareira

Thank you for your lovely review! We're thrilled that you enjoyed your stay at Lake Louise Inn and appreciated our beautiful location. We're glad the shuttle service, restaurants, and amenities met your expectations. Your kind words and 5-star rating mean a lot to us. We would be honored to host you again in the future and offer another exceptional stay amidst the tranquility and beauty of our surroundings.

Hello Randy, We are so grateful for your kind words. We are delighted that you had a pleasant stay and that you enjoyed the accommodation, the service and that everything was walking distance :) . We hope to host you again very soon. Have an amazing day! Sincerely, Leavetown

Dear Nigel, we're happy to see that you had a 5-Star experience! Thanks for sharing your rating with us and the community. We hope to host you again soon! Sincerely, Your Leavetown Team

Dear Rebecca, we're happy to see that you had a 5-Star experience! Thanks for sharing your rating with us and the community. We hope to host you again soon! Sincerely, Your Leavetown Team

Dear Paul, thank you for taking the time to share your experience with us. We're very glad to hear that you enjoyed the convenience of our location—being in the heart of Lake Louise certainly makes it easy to explore the charming local restaurants, shops, and natural surroundings on foot. We appreciate your comments about the unit itself and are pleased that the layout and kitchen setup met your needs during your stay. While we aim to provide a comfortable and well-equipped space for all our guests, we understand there were a few aspects that didn’t quite meet expectations. Please know that we take your feedback seriously—our team will be looking into the safe issue right away to ensure it's resolved for future guests, and we will continue to explore ways to improve comfort, including ventilation solutions for warmer days. Although we may not offer luxury accommodations, we do put care into maintaining a clean, thoughtfully updated environment, and we’re always working to enhance our guests’ overall experience. Thank you again for your feedback. It was a pleasure hosting you, and we’d be happy to welcome you back should your travels bring you to Lake Louise again!

Dear Elise, Thank you for taking the time to share your experience with us. We appreciate you noting the cleanliness of the room, as maintaining high standards in this area is very important to our team. We would like to take a moment to clarify that our listing clearly and transparently states that the properties are individually decorated. The photos provided are intended to be representative, and this disclosure is included so guests are aware that furnishings and décor may vary between units, while the accommodations, amenities, and overall standards remain consistent across the property. We understand how important clear expectations are when booking, and we continuously review and inspect our listings to ensure the information presented is accurate and informative. Guest feedback plays an important role in this process, and we will continue to look for ways to improve clarity wherever possible. Thank you again for sharing your perspective. We appreciate the opportunity to address your comments and remain committed to delivering a comfortable and positive experience for all our guests.

Dear Jared, Thank you very much for taking the time to share your experience with us. We’re pleased to hear that you enjoyed the location and that your overall stay was a positive one. We appreciate you mentioning the initial odor upon arrival. While we’re glad to know it dissipated quickly, please rest assured that your feedback has been noted. We will inspect and address this with our housekeeping team to ensure the highest quality of cleanliness and freshness for future guests, as this is always a top priority for us. We’re also grateful for your understanding regarding pricing and are happy to know that the value of the location contributed positively to your stay. It’s wonderful to hear that our property management team was helpful and responsive to your questions, as providing attentive support and ensuring our guests’ comfort is very important to us. Thank you again for choosing to stay with us. We truly appreciate your kind and balanced feedback and hope to have the pleasure of welcoming you back in the future.

Dear Peter, Thank you very much for taking the time to share your feedback with us. We truly appreciate you choosing to stay at our property, and we value your comments. We are sorry to learn that the space and kitchen items did not feel adequate for your group. Your comfort is very important to us, and we understand how essential it is for the accommodations to meet expectations when traveling with several guests. To help ensure clarity for future stays, the unit size and layout are noted on our listing so guests can have an accurate understanding of the space available. Regarding the kitchen setup, we provide a basic selection of utensils and essentials in each unit. However, we understand that different groups may have additional needs, and our team is always happy to assist with extra items whenever possible, subject to availability. We will also be reviewing and inspecting the inventory to make sure everything aligns with our standards. We sincerely appreciate you bringing this to our attention. Your feedback is invaluable and helps us continue striving for the comfort and satisfaction of all our guests. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable and seamless stay.