2/10 - Terrível
Pankaj P.
9 de out. de 2025
Pontos positivos: Localização
Pontos negativos: Limpeza, check-in e precisão do anúncio
Unsafe, Unclean, and Unresolved – Extremely Disappointing StayReview: our experience was deeply disappointing and concerning.From the moment we arrived, we faced multiple issues:•Access Issues: The entry code repeatedly failed, delaying our access to the property.•Non-Functional Amenities: The heating system, washer, dryer, microwave, and bathroom lighting were inoperable.•Unusable Facilities: Three bathrooms were rendered unusable due to missing showerheads or inadequate lighting, with one bathroom relying on a temporary light powered by an extension cord pulled from a bedroom—a clear safety hazard.•Infestation and Unsanitary Conditions: The property was infested with flying ladybugs, with visible evidence of pesticide use. One bedroom was so severely affected that guests were forced to sleep in the family room.Electrical Hazards: Attempting to use the microwave triggered repeated circuit breaker trips, raising serious concerns about the property’s electrical safety.We returned late the second night to find the same unsafe and unsanitary conditions. We documented everything with photos, videos, and messages. The host acknowledged the issues, but they remained unresolved.Including photo showing bugs and temporary light in the bathroom with cord pulled from the bedroom. VRBO customer service was not helpful in getting us our refund for nonfunctional house.
Pankaj P.
Hospedou-se por 2 diárias em out. de 2025
