PROS:Communication was clearly automated but timely and thorough. The property was well located for activities in the French Quarter and the Garden District. The trolley heading west or north is a block or two away. The apartment is higher enough so our window looked out toward the French Quarter. Despite being close to bustling Canal Street, we did not hear noise from the street.The property was as it appeared and was clean. The TV was huge. The kitchen has a basic stock of plates and silverware, pots and pans, coffee maker (not a Keurig, thank God) a blender, but nothing else. There was some coffee and filters, but that may have been luck from a previous guest. I was hoping there would at least be salt, pepper, and a sponge for the sink, but there wasn't. You won't be able to store luggage after checking out at 10 am; they will direct you to a 3rd party app to find storage in N.O.CONS:The building's front door does not lock properly unless one physically resets the electric. Anyone could enter the building. BUT, each room has it's own electronic lock. We had no problems. The sink in the bathroom only emits a slight stream of hot water. The biggest problem was that the washer and dryer do not work. The washer does NOT spin so the clothes remain soaking wet. Additionally, the dryer worked for about 20 minutes and then refused to work. We had to hang our soaking clothes in the closet with the fan blowing on them all day in order to dry them. That was a real pain.