Upon arrival, I noticed that the unit wasn’t super clean. There were smudge/hand prints on the tv and slider, bugs in the dishwasher, bugs in the upstairs bedroom (all week - perhaps a screen tear somewhere that needs to be addressed) and hair/mold in the bathroom. It is definitely in need of a deep clean, especially in the upper loft/ceilings. Additionally, the couch is ripped up and could use some care. On our 2nd day there was a plumbing issue. The toilet upstairs backed up and there was water pouring into the downstairs bathroom. It took many calls and quite a bit of waiting to finally get a response that no one would come out that night. They gave us a smaller unit that could only hold 3 of the 4 of us, leaving one without plumbing for the night. I had to ask for cleaning (there was inches of toilet water everywhere after all), which was provided eventually. It was indicated by the property manager I would receive some type of compensation, however after days of trying to call/email, I have been fully ghosted. On the positive, the beach gear provided was super helpful and the 2nd bedroom was great. Kitchen was fully stocked with all needed supplies (although several pans were dirty and we had to clean).