The Hilton Hawaiian Village is always a great place to stay - this was our first time staying in the Lagoon tower. We have a family of 5, with 3 teen /tween boys. The unit we were in had an excellent view, comfortable space, and most of what we needed. The rooms had nice linens and bed were comfortable. The kitchen appliances were a little older, but was totally sufficient. It allowed us flexibility to cook and make meals when we wanted to. There were limited cooking items, but again, had a mini rice cooker and hot water kettle. The staff is always hospitable and very courteous. Only reason I'm not giving 5 is for the following: The a/c didn't distribute to the bedrooms well. The living room was great, bedrooms hot.The kitchen microwave light to the stove was outThe dishwasher was older and the pod compartment didnt latch to close. It still worked though.To be fair, none of these were so bad that I had to call anyone. Its a reflection of the unit and general age of the tower.Booking was excellent, easy, and very straight forward. Would definitely book again because it fits my family and ultimately thats most important for me.