Experience beachfront luxury with 7 bedrooms and a private pool.

Thank you for taking the time to leave us a review! Happy to hear you enjoyed your stay.

We are delighted you enjoyed the home for your celebration! We hope to see you back again sometime

Dear Windsor, We understand that your experience with our company was less than desirable and we understand the inconveniences that you faced during your stay. The reason there was an issue with the check in process was due to an incorrect phone number being entered into VRBO. The check in information was being texted to that incorrect phone number on file, which was entered by the guest who made the reservation online. An associate was able to assist to get you your check in information at the main office and we apologized for missing the message where you notified us that you hadn't received it yet. The reason the pool was not heated upon arrival was because it was not purchased or ordered through our website, therefore it was not turned on. Pool heat is an additional charge and we needed to be notified so we could have a maintenance technician turn it on before your arrival. When you notified us about the pool heat, we immediately starting working on getting it turned on for you. There was also a miscommunication as you were messaging in an old reservation for a property from 2020, so we were unsure where to send our maintenance technicians to assist you. The after hours phone number was the correct one to call after our main office closes to assist your emergent needs. You were notified about the furniture delivery and had the option to decline that, which you did not. We do not have control over the company delivering the furniture to have known they would arrive an hour late as the company did not notify us. We were also never notified of a pest control issue. If you had notified our staff, we would have sent pest control out to take care of the issue immediately. Our management team has continually tried to contact you during your stay and after check out, leaving multiple voicemails with out any response back. We apologize for the negative experience you had with our company. We would greatly appreciate if you could return our calls so we can settle the issues from your stay.

Katie, Thank you for the 5-Star rating! We hope to host you again sometime. Best, The Better Beach Rentals & Sales Team