Hóspedes adoram o ambiente amplo que oferece a todos mais espaço para relaxar.
Jardim privado
Propriedades com jardim privado são uma raridade na área.
Localização central
Localização conveniente para que você nunca fique longe de onde precisa estar.
Descubra os pontos de referência nos arredores
Perto de Case Western Reserve University
6 quartos3 banheirosAcomoda 14 pessoas
Comodidades populares
Estacionamento no local disponível
Aceita animais de estimação
Cozinha
Lava-roupa
Ar-condicionado
Churrasqueira
Explore a região
Cleveland, OH
Case Western Reserve University
Place, Case Western Reserve University
10 min de caminhada
Cleveland Museum of Natural History
Place, Cleveland Museum of Natural History
14 min de caminhada
Cleveland Museum of Art
Place, Cleveland Museum of Art
19 min de caminhada
Cleveland, Ohio (CLE-Aeroporto Internacional Hopkins)
Airport, Cleveland, Ohio (CLE-Aeroporto Internacional Hopkins)
25 min de carro
Quartos e camas
6 quartos (acomoda 14 pessoas)
Quarto 14
1 cama Queen
Quarto 15
1 cama Queen
Quarto 16
1 cama Queen
Quarto 17
1 cama Queen
Quarto 18
2 camas Queen
Quarto 19
1 cama Queen
3 banheiros
Banheiro 7
Banheira · Vaso sanitário · Apenas chuveiro
Banheiro 8
Banheira · Vaso sanitário · Apenas chuveiro
Banheiro 9
Banheira · Vaso sanitário · Apenas chuveiro
Espaços
Cozinha
Escritório
Sacada
Jardim
Sobre esta propriedade
Group Stay Near Cleveland Clinic
Summary:
Welcome to our spacious three-story home, featuring 6 bedrooms and 3 bathrooms. Bright living areas, a fully equipped kitchen, and cozy bedrooms provide comfort for up to 14 guests. Enjoy thoughtful amenities, a relaxing sunroom, and an outdoor patio with a grill for memorable gatherings. Located just minutes from local attractions, dining, and entertainment, this home offers the perfect blend of convenience, comfort, and relaxation for an unforgettable stay.
The Space:
Our thoughtfully designed home offers comfortable, inviting bedrooms and cozy common areas that make you feel right at home. Enjoy a fully equipped kitchen, modern appliances, stylish furnishings, and a large outdoor space perfect for relaxing or entertaining. The home’s elegant design and prime location only add to its charm and comfort.
⭐ Nearby Attractions ⭐
🏥 Cleveland Clinic Main Campus — about 6 mins away
🏥 University Hospitals of Cleveland — 9 mins away
🖼️ Cleveland Museum of Art — 14 mins walk
🇮🇹 Little Italy — 5 mins away
🎻 Severance Hall — 4 minutes away
🎸 Rock & Roll Hall of Fame — 11 minutes away
⚾ Progressive Field — home of the Cleveland Guardians, about 16 minutes away
🏀 Rocket Mortgage FieldHouse — 15 mins away
🍽️ East 4th Street — 16 mins away
Step inside to discover a bright living area with plenty of welcoming seating for everyone. Don’t forget to snap a selfie with our iconic Neon Cleveland sign — share your photo on social media, tag us @EagleStays, and start making memories!
🌟 Property Highlights
🛏 Spacious Sleeping Arrangements – Sleeps up to 14 guests
🚿 Bathrooms – 3.5 full bathrooms with fresh towels & toiletries
🔐 Self Check-In – Smart lock for easy and secure access
🎮 Entertainment Ready – TVs in every bedroom and basement lounge
👶 Family-Friendly Amenities – Baby concierge items: pack n’ play, high chair, umbrella stroller, and baby spoons
🛋️ Living Room: Relax in bright, open spaces with comfy seating and large TVs. High-speed Wi-Fi and smart entertainment keep everyone connected.
🍳 Kitchen & Dining: A fully equipped kitchen has everything you need to prepare delicious meals and create memorable moments around the dining table. Enjoy a variety of coffee and tea options such Nespresso, French Press, Pour Over, Keurig, or custom teas. Bring your favorite creamer for the frother or grind your own beans!
🛏️Bedrooms: Each bedroom offers comfort and privacy with soft linens and thoughtful touches to make your stay restful.
Bedroom 1: Queen bed (sleeps 2)
Bedroom 2: 2 Queen beds (sleeps 4)
Bedroom 3: Queen bed (sleeps 2)
Bedroom 4: Queen bed (sleeps 2)
Bedroom 5: Queen bed (sleeps 2)
Bedroom 6: Queen bed (sleeps 2)
⬇️Basement
Spacious lounge area with large couch, big TV, and full bathroom—perfect for movie nights or extra sleeping space.
🛁 Bathrooms
Three full bathrooms, each featuring a walk-in shower. They’re stocked with fresh towels, shampoo, conditioner, and body wash for a convenient and comfortable stay.
This home is designed for fun, comfort, and connection. Whether you're planning a weekend getaway, family gathering, or extended stay, this home provides the perfect space to relax, entertain, and create lasting memories in the heart of Cleveland.
Book your stay today and experience the ideal blend of comfort, convenience, and Cleveland charm!
Guest Access:
🔑 Guests have full, private access to the entire unit and parking area.
💡 Check-in is easy and contactless through a smart lock system.
For a smoother check-in experience, we kindly request that all guests fill out our check-in form before arrival. This form will grant you access to our listing and ensure a hassle-free check-in process. Upon confirmation of your reservation, we will promptly send you the check-in form.
The Neighborhood:
Just minutes from the Cleveland Clinic Main Campus and Cleveland’s cultural center, you’ll find this historic gem—reimagined with modern amenities while retaining its old-world charm.
Mary, who lives next door, is a very kind neighbor. She has lived there for many years with her adult son, Jurrell. If you see them, feel free to say hello—they do a wonderful job of keeping an eye on the house.
Getting Around:
Located in the heart of Cleveland’s University Circle neighborhood, Sunflower on Lee puts you close to the city’s top attractions and convenient transit options. Most major spots are just a short drive or quick rideshare away.
🚕 Uber & Lyft: widely available
🚌 Public transit: RTA buses nearby
🚲 Bike-friendly routes throughout University Circle
🅿️ Paid parking lots close by for easy access
Whether you’re heading to the Cleveland Clinic, Case Western Reserve University, or catching a game downtown, everything is within easy reach—perfect for exploring Cleveland at your own pace!
Interaction with Guests:
We are here for you during your stay, but our level of interaction is up to you. We are only a message away. You will be able to self check-in upon arrival.
Adicione as datas e descubra os preços
Propriedades semelhantes
Home away from home,
By university , hospitals , museum,
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Glenville
Home away from home,
By university , hospitals , museum,
Pet friendly.
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e kit de primeiros socorros.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
Informações a área
Cleveland
esta casa de temporada fica em Glenville, um bairro de Cleveland. As belezas naturais da área podem ser admiradas em Lago Erie e Cuyahoga Valley National Park. Entre as atrações populares estão Rock and Roll Hall of Fame and Museum e Cleveland Metroparks Zoo. Progressive Field e Rocket Arena oferecem uma programação de eventos e jogos.
Case Western Reserve University - 10 min de caminhada - 0.9 km
Cleveland Museum of Natural History - 14 min de caminhada - 1.2 km
Cleveland Botanical Garden - 16 min de caminhada - 1.4 km
Cleveland Museum of Art - 19 min de caminhada - 1.6 km
Severance Music Center - 4 min de carro - 2.5 km
Opções nos arredores
Estação Cleveland - 11 min de carro
Estação Euclid-East 120th - 18 min de caminhada
Aeroporto Burke Lakefront (BKL) - 13 min de carro
Restaurantes
Comfort Cle - 6 min de caminhada
Starbucks - 3 min de carro
Chipotle Mexican Grill - 3 min de carro
The Jolly Scholar - 3 min de carro
Rascal House Pizza - 3 min de carro
Perguntas frequentes
Group Stay Near Cleveland Clinic é ideal para quem viaja com animais de estimação?
Sim, animais de estimação são permitidos na propriedade.
Quanto custa ficar em Group Stay Near Cleveland Clinic?
A partir de 1 de ago. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Group Stay Near Cleveland Clinic em 7 de dez. de 2026 começam a partir de R$ 1.867, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Quanto custa o estacionamento em Group Stay Near Cleveland Clinic?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em Group Stay Near Cleveland Clinic?
Horário de início do check-in: 17h.
Qual é o horário de check-out em Group Stay Near Cleveland Clinic?
Horário de check-out: 11h.
Onde fica Group Stay Near Cleveland Clinic?
Em Glenville, esta casa de temporada fica a 15 minutos a pé de Instituto de Música de Cleveland e Case Western Reserve University. Clínica de Cleveland e Lago Erie também ficam a 5 km. Até a Estação Euclid-East 120th, são apenas 18 minutos de caminhada, e até a Estação Superior, 25 minutos.
Avaliações
9,8
Extraordinária
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Lots of room for our 2 families and we’ll stocked with everything we needed.
Terri M.
Hospedou-se por 3 diárias em dez. de 2025
Resposta de VrboOwner em 7 de jan. de 2026
Terri was a great guest and is recommended to all hosts!
Avaliação verificada
10/10 - Excelente
greg b.
20 de out. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We hade a great time and thoroughly enjoyed our stay. Felt very comfortable and appreciate all the extras that were available. Would definitely use this house again.
greg b.
Hospedou-se por 3 diárias em out. de 2025
Avaliação verificada
10/10 - Excelente
Robert S.
29 de set. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great Home for a Family Getaway
Our family with four adult children and two girlfriends stayed here. There was plenty of room to gather and plenty of room for everyone to have privacy. We had a wonderful stay.
Robert S.
Hospedou-se por 3 diárias em set. de 2023
Resposta de VrboOwner em 18 de out. de 2023
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Avaliação verificada
8/10 - Boa
Deb M.
2 de set. de 2025
Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
We had a great time in Cleveland enjoyed both the zoo and a baseball game. The home is spacious and true to listing. Could use a deep clean and some Tlcc, the gas grill is not in good condition. Nothing that kept us from enjoying our stay though.
Deb M.
Hospedou-se por 2 diárias em ago. de 2025
Avaliação verificada
10/10 - Excelente
Jason F.
26 de fev. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great stay!!!
In town for a bowling tournament. Had 12 adults stay at the house. The house was great and accomodated all our needs. The coffee bar was great for the coffee drinkers of our group.
Jason F.
Hospedou-se por 2 diárias em fev. de 2023
Avaliação verificada
10/10 - Excelente
Doug J.
15 de jul. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Comfortable rehabbed house in a diverse neighborhood of Cleveland. Close to Wade Circle and the museums. Easy access to interstate via Roosevelt Park.A couple of minor suggestions - have a place in showers to place soap, etc., and add a couple of larger heat proof bowls for food prep and serving.
Doug J.
Hospedou-se por 4 diárias em jul. de 2025
Resposta de VrboOwner em 10 de ago. de 2025
We are glad we were able to give you a 10/10 stay! We hope that you can find time to book us again soon!
Thank you also for the feedback!
Avaliação verificada
10/10 - Excelente
Bill W.
19 de out. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Sunflower on Lee
Great place for small or large group! Excellent communication with host, many amenities.
Location is very good for accessing routes to anywhere in and around Cleveland. Highly recommend!!
Bill W.
Hospedou-se por 3 diárias em out. de 2023
Resposta de VrboOwner em 23 de out. de 2023
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Avaliação verificada
10/10 - Excelente
Mark M.
11 de jul. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Spacious Home in Cleveland
Plenty of room for our group of older men. Recently remodeled, very clean.
Mark M.
Hospedou-se por 4 diárias em jul. de 2023
Resposta de VrboOwner em 21 de set. de 2023
Thanks for the good feedback. We wish to book you again soon!
Avaliação verificada
10/10 - Excelente
Laura B.
17 de fev. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Huge clean house close to downtown
This was the prefect house for two large families to spread out into. All the rooms were large with comfortable beds and TVs. Close to downtown. Would definitely stay here again.
Laura B.
Hospedou-se por 2 diárias em fev. de 2023
Avaliação verificada
10/10 - Excelente
Chad M.
22 de nov. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great house fir a large group
Beautiful and spacious property for a large group of 20. Lots of bedrooms and bathrooms. Easy location to Rock & Roll HOF and Cleveland Browns Stadium.
Chad M.
Hospedou-se por 4 diárias em nov. de 2023
Resposta de VrboOwner em 4 de dez. de 2023
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Avaliação verificada
10/10 - Excelente
Ellen B.
6 de jan. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great house with room for a big group
The hosts were super helpful - checkin and out were easy and they were available to answer any questions. The house was spacious, clean and stocked with everything we need. Easy to get downtown and to the airport. We really enjoyed the stay - especially seeing the Browns clinch a play-off spot!
Ellen B.
Hospedou-se por 6 diárias em dez. de 2023
Resposta de VrboOwner em 30 de jan. de 2024
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Avaliação verificada
10/10 - Excelente
D B.
17 de jul. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Cleveland Family Weekend
This house was perfect for our family wedding weekend. Clean, bright, comfortable with amazing coffee bar. The rooms are comfortable and nicely furnished There was plenty of parking. The host is a great communicator.
Highly recommended
D B.
Hospedou-se por 3 diárias em jul. de 2023
Resposta de VrboOwner em 21 de set. de 2023
We are happy to have hosted D. I am glad to say that D followed our house rules and left our home in nice condition. In the future, we would love the opportunity to host D again. We hope you look us up the next time you are planning a trip to Cleveland, Ohio. Thank you and Happy Travels!
Avaliação verificada
8/10 - Boa
Anita M.
2 de jul. de 2025
Pontos positivos: Limpeza, check-in, comunicação e precisão do anúncio
Pontos negativos: Localização
Dance competition
Front stairs needed repair neighborhood was a little awkward. Otherwise house was very nice inside and accommodated everyone and was very clean.
Anita M.
Hospedou-se por 2 diárias em abr. de 2025
Avaliação verificada
10/10 - Excelente
Meera G.
21 de mai. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
CWRU Graduation Weekend
Our extended family visited Cleveland for our daughter's graduation from CWRU, and we all had an excellent stay at Sunflower on Lee Ave. The home had all the creature-comforts a family needs. Thanks!
Meera G.
Hospedou-se por 4 diárias em mai. de 2024
Resposta de VrboOwner em 8 de jul. de 2024
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Avaliação verificada
10/10 - Excelente
Kraig D.
13 de abr. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
33rd reunion
Had a 33rd reunion with some old college friends. The house was great for us! We had plenty of room for the group to sleep and the kitchen was big enough for us to provide food and eat at a large table and catch up on old times. My friends came from out of town and this was the perfect spot for us to stay. Thank you again!
Kraig D.
Hospedou-se por 3 diárias em abr. de 2025
Resposta de VrboOwner em 1 de jul. de 2025
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Avaliação verificada
10/10 - Excelente
Joy J.
14 de mai. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Amazing stay
Our say at this Cleveland facility was nothing short of amazing. Myself and five siblings thoroughly enjoyed ourselves. This property was exactly as it was represented to be. Anything we could ask for was already supplied.
Joy J.
Hospedou-se por 3 diárias em mai. de 2023
Resposta de VrboOwner em 21 de set. de 2023
We are happy to have hosted Joy. I am glad to say that Joy followed our house rules and left our home in nice condition. In the future, we would love the opportunity to host Joy again. We hope you look us up the next time you are planning a trip to Cleveland, Ohio. Thank you and Happy Travels!
Avaliação verificada
10/10 - Excelente
Kelly M.
1 de jul. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great Family Reunion Base
We had an excellent time at this place. There was plenty of space for our large family that arrived from all over the country. The kitchen and living spaces were perfect for us to be together or to break out into separate spaces. The house was clean and welcoming and we had great communication from the hosts. The house was also very close to downtown and the different attractions we visited. I would definitely recommend this house and would look to stay here again.
Kelly M.
Hospedou-se por 4 diárias em jun. de 2024
Resposta de VrboOwner em 20 de jul. de 2024
Thank you for choosing Eagle Stays on your visit to Cleveland. We are glad you had a great time! We really appreciate the 5-star review. We hope to host you again soon!
Avaliação verificada
10/10 - Excelente
George G.
16 de jul. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
60+ Fossils
A team of 10 60 plus volleyball players, 1 with wife had an excellent stay here. We bbq'd and cooked and slept well. Fresh, ckean place with lots of parking. Oh, before I forget, we took the gold home from the senior PanAm games for volleyball
George G.
Hospedou-se por 5 diárias em jul. de 2024
Resposta de VrboOwner em 24 de ago. de 2024
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Avaliação verificada
10/10 - Excelente
Peter E.
22 de dez. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wonderful Cleveland VRBO
After looking for homes for a large group for a family reuinon / Christmas celebration - i came across this home by university circle. Could not ask for a better location or accommodations. Cleanliess , Communciation, and Amenities were top tier. Historic home that is newly renovated, giving the cleveland experience with brand new appliances, furniture and finishes. Could not ask for a better home for this gathering. One of the best guest homes i have stayed in
Peter E.
Hospedou-se por 2 diárias em dez. de 2024
Resposta de VrboOwner em 23 de mar. de 2025
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Avaliação verificada
10/10 - Excelente
Jace N.
26 de jun. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Cleveland College Reunion
The housing accommodations and hosts were amazing throughout the entirety of our trip. We truly appreciated their communication and instructions regarding check-in and check-out processes. They were readily available when we had any questions and responded at a moments notice. They exceeded our expectations as hosts and provided great housing accommodations that were close to downtown Cleveland yet far enough away for peaceful relaxation.
Jace N.
Hospedou-se por 3 diárias em jun. de 2023
Resposta de VrboOwner em 21 de set. de 2023
We highly recommend this guest without hesitation. They maintained a high standard of cleanliness throughout their stay and diligently adhered to all house rules. We extend our gratitude for choosing to stay with us, and we sincerely hope to have the opportunity to host them again in the future.
Avaliação verificada
10/10 - Excelente
Cindy M W.
19 de nov. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Celebrating 70th Birthday
We had an amazing time and this house was perfect! We had granddad and grandma, grown kids (in their 40's) and 3 grandkids in their teens. Every couple and every grandkid had their own room. It was so nice. The house was clean and located near everything we wanted to do. The hosts were excellent! They responded quickly to all the questions we had and made our stay so, so easy! Thank you!!!
Cindy M W.
Hospedou-se por 2 diárias em nov. de 2024
Resposta de VrboOwner em 23 de mar. de 2025
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Avaliação verificada
10/10 - Excelente
Cheryl M.
13 de jan. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Quick get away
Great house, great host. Loved the interior design. We had a small issue with the windows upon check in. Owner came over immediately and resolved issue. As mentioned in other reviews, the neighborhood is in transition. But the location is super convienent. We had an excellent stay and will definitely book again. Almost forgot to mention the amazing coffee bar! So many choices, and a true luxury.
Cheryl M.
Hospedou-se por 3 diárias em jan. de 2023
Resposta de VrboOwner em 21 de set. de 2023
So glad you enjoyed the coffee bar....as coffee lovers ourselves we love to provide multiple choices in starting off your morning well after a good night's sleep!
We can't wait to host your next visit to Case Western Reserve University!
Bernie & Courtney
Avaliação verificada
8/10 - Boa
Linda B.
5 de jun. de 2024
Pontos positivos: Limpeza, check-in, comunicação e precisão do anúncio
Lee Ave house
Very clean and good set up for lots of people to stay comfortably! One complaint is the outside furniture was very dirty, front porch as well as back yard. Needed to be scrubbed as well as the barbecue was unusable, very dirty and I didn’t want to clean that. Very quiet neighborhood and plenty of room for the kids to throw a ball in the yard.
Linda B.
Hospedou-se por 3 diárias em mai. de 2024
Avaliação verificada
10/10 - Excelente
Laura K.
28 de nov. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great Property in Cleveland
We stayed here for a wedding in the area & had such a great experience. The house was well-equipped and very spacious. There was plenty of room for 8 adults and 5 kids. The house was very nicely remodeled and decorated so cute - not cluttered at all which was so great! The kitchen was so spacious with lots of storage. The cherry on top was the k-cups for the keurig was included! Plus plenty of paper items, garbage bags, and dishwasher tablets. We had a couple questions during our stay and the management team responded very quickly. Highly recommend this property!
Laura K.
Hospedou-se por 3 diárias em nov. de 2022
Resposta de VrboOwner em 21 de set. de 2023
We are so glad you loved or home and had such a great experience there....We love coffee too so coffee is very important to us! I will also pass your compliments on the decorating to our professional decorators who design each space as if their own.....they will enjoy that you found it so tasteful and comfortable. We look forward to hosting you again during your next visit to University Circle Cleveland!
Bernie
Avaliação verificada
8/10 - Boa
John F.
24 de jun. de 2023
Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
So Close To Perfect
Very clean with nice, updated appliances in the kitchen. Big screen TVs in living room, basement and all bedrooms. All rooms well sound insulated and quiet. Immediate neighbor hood seems peaceful & nice; we could safely walk in the evening. Negatives: No clothes hooks in the bathroom for hanging robes, no dressers or shelves for unpacking clothes, gas grill very dirty & out of propane and no response from owner after text & email. I would stay here again but would hope these shortcomings would be addressed.
John F.
Hospedou-se por 7 diárias em jun. de 2023
Resposta de VrboOwner em 21 de set. de 2023
Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our property to be very clean and enjoyed the nice, updated appliances in the kitchen. We take pride in providing a comfortable and welcoming environment for our guests, and it's great to know that the big-screen TVs in the living room, basement, and bedrooms contributed to your overall satisfaction.
We are also pleased to hear that the immediate neighborhood was peaceful and safe, allowing you to confidently enjoy evening walks. The well-insulated rooms that provided a quiet atmosphere further added to your positive experience.
We appreciate your constructive comments about the areas where we can improve. We apologize for the absence of clothes hooks in the bathroom and the lack of dressers or shelves for unpacking clothes. Your feedback is valuable to us, and we will certainly take it into consideration to enhance the amenities and storage options for our guests.
Moreover, we apologize for the inconvenience you faced with the gas grill being dirty and out of propane. We understand the importance of having functional and well-maintained amenities available for our guests. We apologize for any communication issues you experienced when reaching out to us. We strive to provide prompt and responsive customer service, and we regret any lapses in this regard. After investigation, we found out that these issues were not reported to us during your stay via Email, SMS, or even phone call. Our support runs 24/7 coverage and we can assure you that if these issues were reported we could have provided a resolution.
Your willingness to stay with us again despite these shortcomings means a lot to us, and we genuinely appreciate your understanding. We value your feedback as it helps us identify areas for improvement, and we assure you that we will work diligently to address the issues you raised. Our ultimate goal is to provide an outstanding guest experience, and your comments contribute to that ongoing process.
Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back soon, with the necessary improvements in place.
Sobre o anfitrião
Anfitrião: Bernie Cesareo
Idiomas:
Inglês
Anfitrião Premium
Essas pessoas oferecem, de maneira consistente, ótimas experiências aos viajantes.