AN1969 6/4.5 Private Pool & Jaccuzi & Free Waterpark

We can't wait to welcome you back, and thank you for staying with us!

Thank you for your feedback regarding your recent stay with us. We’re pleased to hear that you found the property beautiful. Regarding the concerns you raised: Pests: We regularly spray for pests both inside and outside the home to ensure a comfortable environment for our guests. We apologize that you encountered bugs in the master bathroom, and we will immediately address this issue with our pest control service. It is important to note that this issue was not reported during your stay, and we always encourage our guests to inform us of any problems so we can resolve them promptly. Kitchen Essentials: We strive to provide all basic kitchen essentials for our guests. We will take your suggestion into consideration and ensure that the property is equipped with the necessary baking pans for future guests. Trash Can: We appreciate your feedback about the outdoor trash can size. We will evaluate our trash can provisions and consider providing a larger option to better meet our guests’ needs. Thank you again for your valuable feedback. We look forward to the opportunity to host you again and provide an even better experience.

Thank you for your stay! We hope to have you back again soon!

Thank you for your feedback. Just to clarify, we are the hosting company that manages this property—there is no separate “host” to contact. All messages sent regarding issues during your stay come directly to us, and we always do our best to respond and address concerns promptly. We’ll review the communication on our end to ensure nothing was missed and appreciate you bringing this to our attention.

We do want to clarify a few points: all of our homes are professionally cleaned and sanitized before each stay, and we provide basic supplies to get you started—this includes one roll of toilet paper per bathroom, one roll of paper towels, and basic kitchen essentials. As this is a vacation rental and not a full-time residence, it may not have all the items you'd find in a private home. We also offer additional amenities like grill access and pool heating as optional paid features, which are clearly stated in our listing and pre-arrival messages. We’ll review the outdoor furniture and kitchen inventory to ensure everything is in proper condition and restocked as needed. Your input helps us continue to improve the guest experience.

Thank you for bringing this to our attention. We take cleanliness and guest satisfaction seriously, and we assure you that all of our homes are thoroughly cleaned and sanitized before each guest's arrival. We regret that the issues mentioned were not reported to us during your stay, as we would have promptly addressed them. We appreciate your honesty, but we respectfully disagree with the review. If there are any further concerns or if you would like to discuss this matter further, please feel free to reach out to us.